FacebookTwitterLinkedIn

How to Fix Roblox Crashing on Windows 11

How to Fix Roblox Crashing on Windows 11

Many gamers experience an issue where Roblox crashes when joining a game. The game may crash due to interference from third-party software or an enabled Discord overlay. If you experience this issue and want to fix it, we invite you to follow the troubleshooting methods in this article.

Roblox Keeps Crashing

An unexpected error occurred and Roblox needs to quit. We’re sorry

Why Does Roblox Keep Crashing?

For some Roblox players, the game crashes when joining a game, while for others, it crashes as soon as they enter a game. Our research has revealed the most common causes for this error described below.

  • Corrupted Roblox Cache. The Roblox cache stores temporary files that contain information about the app and help improve the experience. In some cases, the cache can become corrupted and cause Roblox to crash.
  • Third-party software interference. A third-party application on your system may interfere with Roblox and cause it to crash. Third-party anti-virus and firewall applications are usually to blame. Therefore, we suggest temporarily disabling your anti-virus or firewall software or adding Roblox to its exceptions list. You can also try starting Windows in Clean Boot mode to determine whether the game crashes due to interference from other software.
  • Incompatibility with Discord overlay. In many cases, due to compatibility issues, an enabled Discord overlay for Roblox causes it to crash. The solution is to disable the Discord overlay for Roblox.
  • Incompatibility with GeForce Experience in-game overlay. The GeForce Experience in-game overlay is also known to cause Roblox to crash. Disable it and see if that resolves the problem.
  • Roblox doesn’t recognize the command to open. When you launch Roblox using your web browser, it may not recognize the command and cause it to crash or freeze. Clearing your web browser cache should fix the issue.

Before trying any of our fixes, here are some tips:

Video Tutorial on How to Fix Roblox Crashing

Table of Contents:

Method 1. Clear Web Browser Cache

Clearing the web browser cache is the most effective way to fix Roblox crashing. For this guide, we use Google Chrome. If you use Mozilla Firefox, Microsoft Edge, or any other browser, try clearing its cache.

Click the ellipsis, select More tools and click Clear browsing data

1. Open Google Chrome. Click the ellipsis at the top-right corner, select More tools, and click Clear browsing data.

Select Advanced

2. Select the Advanced tab.

3. Open the Time range drop-down menu and select All time.

Mark browsing data-related checkboxes and click Clear data

4. Mark the Browsing history, Download history, Cookies and other site data, and Cached images and files checkboxes.

5. Click Clear data.

[Back to Table of Contents]

Method 2. Run Roblox in Compatibility Mode

Running Roblox in compatibility mode is another effective way to fix Roblox crashing on your PC. Make sure you’re logged into your Roblox account before performing these steps.

1. Hold down Windows+R keys to open Run.

Type in AppData in Run and click OK

2. In the Run dialog box, type in AppData and click OK.

Access the newest Reblox version folder

3. Navigate to Local/Roblox/Versions.

4. Access the newest version folder.

Right-click RobloxPlayerBeta and click Properties

5. Right-click RobloxPlayerBeta and click Properties.

Select the Compatibility tab and set Roblox to Run in compatibility mode

6. Select the Compatibility tab.

7. Mark Run this program in compatibility mode for option.

8. Open the Compatibility mode drop-down menu and select Windows 7.

Mark Disable fullscreen optimizations and mark Run this program as an administrator checkboxes

9. Mark the Disable fullscreen optimizations checkbox.

10. Mark Run this program as an administrator checkbox.

11. Click Apply and click OK.

[Back to Table of Contents]

Method 3. Clear the Roblox Cache

Like all programs, Roblox has cached data that helps the game run smoother and load faster. However, the cache can become corrupted and cause the game to crash when launched.

1. Hold down Windows+R keys to open Run.

Type in AppData in Run and click OK

2. In the Run dialog box, type in AppData and click OK.

Access the Local Folder

3. Access the Local folder.

Right-click the Roblox folder and click Rename

4. Right-click the Roblox folder and click Rename.

Rename the roblox folder to Roblox.old

5. Rename Roblox to Roblox.old and save the new name. Do not delete the Roblox folder because the game won’t open.

Run the Roblox Player executable on your desktop

6. Then, run the Roblox Player executable on your desktop. Roblox will create a new cache folder.

Click Log In

7. Click Login.

Enter your Roblox credentials and click Log In

6. Type in your Roblox account username and password and click Log In.

[Back to Table of Contents]

Method 4. Delete Temporary Windows Files

Windows stores its temporary files for your programs in the Temp folder. Deleting the temporary files has fixed Roblox crashing for many users. Note that deleting these files is entirely safe.

1. Hold down Windows+R keys to open Run.

Type in %temp% in Run and click OK

2. In the Run dialog box, type in %temp% and click OK.

Right-click Windows temp files and click Delete

3. In the resulting Temp folder, hold down Ctrl+A to select all files in the folder.

4. Right-click the selected files and click Delete. You can safely delete these files. However, some files may remain.

[Back to Table of Contents]

Method 5. Run the System File Checker (SFC) Scan

System File Checker (SFC) is a tool designed to identify corrupted or missing system files and download new files from Microsoft. Running an SFC scan may help fix issues with Windows that cause Roblox to crash.

1. Hold down Windows+R keys to open Run.

Type in CMD in Run and hold down Ctrl+Shift+Enter kesy to open the Command Prompt as an administrator

2. In the Run dialog box, type in CMD and hold down Ctrl+Shift+Enter keys to open the elevated Command Prompt.

Type in SFC /ScanNow in Command Prompt and press Enter

3. In the Command Prompt window, type in SFC /ScanNow and press the Enter key.

4. Restart your PC.

[Back to Table of Contents]

Method 6. Disable Discord Game Overlay

In some cases, due to compatibility issues, Discord may cause Roblox to crash. Therefore, you can disable Discord’s in-game overlay for Roblox and prevent it from crashing.

Open Discord User Settings

1. Open Discord. Click User Settings (gear icon).

Select Registered Games and disable the in-game overlay for Roblox

2. In the left pane, scroll down and select Registered Games.

3. Disable the overlay for Roblox by clicking the monitor icon.

[Back to Table of Contents]

Method 7. Change the DNS Server Address

You can try changing your DNS server address if the problem occurs due to your network connection.

1. Hold down Windows+R keys to open Run.

Type in ncpa.cpl in Run and click OK

2. In the Run dialog box, type in ncpa.cpl and click OK.

Right-click your network adapter and click Properties

3. Right-click your network adapter and select Properties.

Select IPv4 and click Properties

4. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.

Tick Use the following DNS server addresses

5. Tick Use the following DNS server addresses.

6. In the Preferred DNS server, type in 1.1.1.1

7. In the Alternate DNS server, type in 1.0.0.1

8. Click OK.

9. Restart your PC.

Did this article help you fix Roblox crashing on your PC? Let us know by leaving a comment below.

[Back to Top]

▼ Show Discussion

About the author:

Rimvydas Iliavicius

Rimvydas is a researcher with over four years of experience in the cybersecurity industry. He attended Kaunas University of Technology and graduated with a Master's degree in Translation and Localization of Technical texts. His interests in computers and technology led him to become a versatile author in the IT industry. At PCrisk, he's responsible for writing in-depth how-to articles for Microsoft Windows. Contact Rimvydas Iliavicius.

Our guides are free. However, if you want to support us you can send us a donation.

About PCrisk

PCrisk logo

PCrisk is a cyber security portal, informing Internet users about the latest digital threats. Our content is provided by security experts and professional malware researchers. Read more about us.

Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.