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How to Fix "Allow Chrome to access the network in your firewall or antivirus settings" Error

How to Fix “Allow Chrome to access the network in your firewall or antivirus settings” Error

If you get a “Allow Chrome to access the network in your firewall or antivirus settings” error when loading a webpage on Chrome, it means that your firewall or antivirus software blocks Chrome from establishing a connection. Here, we will discuss this problem in more detail and offer you several proven step-by-step ways to fix it.

Allow Chrome to access the network in your firewall or antivirus settings

What Causes This Error?

A Firewall or antivirus program blocked Chrome. Your built-in or third-party firewall or antivirus program may detect suspicious activity or malware and block Chrome from accessing the Internet. Furthermore, certain types of malware can hijack Chrome. Therefore, before you allow Chrome access through your firewall or antivirus program, make sure that your system is not infected.

  • False positive malware detection. Chrome may be blocked because your antimalware program flagged a safe program or file as malicious.
  • Software misconfiguration. Your Firewall or antimalware software may have blocked Chrome due to incorrect settings, in which case you have to manually allow Chrome through your firewall or antimalware program.

A “Allow Chrome to access the network in your firewall or antivirus settings” error will be accompanied by one of the error codes listed below. Refer to the aforementioned error codes for more information on how to fix the error.

Video on How to Fix "Allow Chrome to access the network in your firewall or antivirus settings"

Table of Contents:

Method 1. Add Chrome to Windows Defender Firewall Exceptions List

The Windows Defender Firewall program on your system may block Chrome due to misconfigured firewall settings. In this case, you need to manually allow Chrome through the firewall.

1. Hold down Windows+R keys to open Run.

Type in firewall.cpl in Run and click OK

2. Type in firewall.cpl in Run and click OK.

Click Allow an app or feature through Windows Defender Firewall

3. Select the Allow an app or feature through Windows Defender Firewall panel.

Click Change settings

4. Click Change settings.

Ensure that the Private and Public checkboxes are marked and click OK

5. Mark the checkbox next to Google Chrome.

6. Then, ensure that the Private and Public checkboxes are marked.

7. Click OK to save the changes.

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Method 2. Add Chrome to Microsoft Windows Security Exceptions List

Microsoft Windows Security may block Chrome from accessing the Internet due to misconfigured Windows Security settings. Nevertheless, it may also block Chrome if it is infected with malware, so make sure to remove any malware from your system before adding Chrome to Windows Security exceptions list.

Navigate to the icons tray in the taskbar and open Windows Security

1. Navigate to the icons tray in the taskbar and open Windows Security.

Select the Virus & threat protection panel and click Manage settings

2. Select the Virus & threat protection panel.

3. In the Virus & threat protection settings section, click Manage settings.

Click Add or remove exclusions

4. Scroll down, and in the Exclusions section, click Add or remove exclusions.

Click Add an exclusion and select Folder

5. Click Add an exclusion and select Folder from the drop-down menu.

Type in C:Program FilesGoogleChromeApplication and press Enter

6. In the address bar, type in C:\Program Files\Google\Chrome\Application and press Enter.

Click Select Folder

7. Click Select Folder.

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Method 3. Add Chrome to a Third-Party Antivirus Exceptions List

If you use a third-party antivirus program to secure your system, it may detect Chrome as malicious due to a false positive detection. Below are instructions on how to add Chrome to the exceptions list of the most popular third-party antivirus programs.

Add Chrome to Avast Antivirus Exceptions List

Click the Menu button in Avast

1. Open Avast Antivirus. Open the Menu at the top-right corner.

Click Settings

2. Click Settings.

Select the Exceptions panel and click Add Exception

3. Select the Exceptions panel and click Add Exception.

type in C:Program FilesGoogleChromeApplication in the text box and click Add Exception

4. In the text box, type in C:\Program Files\Google\Chrome\Application.

5. Click Add Exception.

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Add Chrome to Malwarebytes Exceptions List

Click Detection History

1. Open Malwarebytes. Click Detection History on the home screen.

Select the Allow list tab and click Add item

2. Select the Allow list tab and click Add item.

Select File or folder

3. Select File or folder.

Tick Add a folder and click Browse

4. Tick Add a folder and click Browse.

Type in C:Program FilesGoogleChromeApplication and press Enter

5. In the address bar, type in C:\Program Files\Google\Chrome\Application and press Enter.

Click Select Folder

6. Click Select Folder.

Tick the Exclude from all detections option and click Save

7. Tick the Exclude from all detections option and click Save.

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Add Chrome to BitDefender Exceptions List

Click Protection in the left pane and click Open under Advanced Threat Defence

1. Open BitDefender. Click Protection in the left pane.

2. Under Advanced Threat Defense, click Open.

Select the Settings tab and click Manage exceptions

3. Select the Settings tab and click Manage exceptions.

Click Add an Exception

4. Click Add an Exception.

Type in C:Program FilesGoogleChromeApplication and toggle on Antivirus and Onlince Threat Prevention sliders

5. In the file path text box, type in C:\Program Files\Google\Chrome\Application.

6. Toggle on the Antivirus slider.

7. Mark the On-access scan, On-demand scan, and Embedded scripts checkboxes.

8. Toggle on the Online Threat Prevention slider.

9. Click Save.

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Add Chrome to ESET Security Exceptions List

Select the Setup panel

1. Open ESET Security. Select the Setup panel.

Click Advanced setup

2. Click Advanced setup at the lower-right corner of the window.

Expand the Exclusions menu and click Edit next to Performance exclusions

2. In the Detection Engine panel, expand the Exclusions menu.

3. Click Edit next to Performance exclusions.

Click Add

4. Click Add.

Type in C:Program FilesGoogleChromeApplication in the text box and click OK

5. In the file path text box, type in C:\Program Files\Google\Chrome\Application.

6. Click OK in the Add Exclusion window.

Click Ok to save

7. Click OK.

Did this guide help you fix the "Allow Chrome to access the network in your firewall or antivirus settings" error? If so, please leave a comment in the Discussion section below.

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About the author:

Rimvydas Iliavicius

Rimvydas is a researcher with over four years of experience in the cybersecurity industry. He attended Kaunas University of Technology and graduated with a Master's degree in Translation and Localization of Technical texts. His interests in computers and technology led him to become a versatile author in the IT industry. At PCrisk, he's responsible for writing in-depth how-to articles for Microsoft Windows. Contact Rimvydas Iliavicius.

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