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How to Fix DNS_PROBE_FINISHED_NXDOMAIN Error in Google Chrome

Rimvydas Iliavicius

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How to Fix DNS_PROBE_FINISHED_NXDOMAIN Error in Google Chrome

“This site can’t be reached. Server IP address could not be found” with DNS_PROBE_FINISHED_NXDOMAIN is a common error experienced by Google Chrome users. If you get this error when trying to access a website on your Windows machine, follow the instructions provided in this article to fix it.

DNS_PROBE_FINISHED_NXDOMAIN

What Does DNS_PROBE_FINISHED_NXDOMAIN Mean?

DNS connects domain names with actual web server IP addresses. DNS is used to resolve/translate domain names. If the DNS can’t resolve the domain name or address, you may get the DNS_PROBE_FINISHED_NXDOMAIN error. NXDOMAIN stands for Non-Existent Domain.

Why Does the DNS_PROBE_FINISHED_NXDOMAIN Error Occur?

  • Misconfigured DNS settings or another issue with the DNS on the user’s PC.
  • The domain of the target website is not registered or has expired.
  • The domain is not pointing to any IP address.
  • The issue comes from the ISP (Internet Service Provider) side.
  • Interference from anti-virus or VPN software. Try to temporarily disable your anti-virus and VPN software and check if that resolves this error.

Video on How to Fix the DNS_PROBE_FINISHED_NXDOMAIN Error

Table of Contents:

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Method 1. Reset TCP/IP Settings and Flush DNS Cache

1. Hold down Windows+R keys to open Run.

Type in CMD in Run and hold down Ctrl+Shift+Enter keys to open Command Prompt as an administrator

2. In the Run dialog box, type in CMD and hold down Ctrl+Shift+Enter keys to open Command Prompt as an administrator.

3. In the Command Prompt window, type in the commands below and press the Enter key after typing in each one.

Run netsh winsock reset and netsh int ip reset commands

  • netsh winsock reset
  • netsh int ip reset

Run ipconfig /release and ipconfig /release6 commands

  • ipconfig /release
  • ipconfig /release6

Run ipconfig /renew and ipconfig /flushdns commands

  • ipconfig /renew
  • ipconfig /flushdns

4. Close the Command Prompt and restart your PC.

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Method 2. Restart the DNS Client Service

1. Hold down Windows+R keys to open Run.

Type in CMD in Run and hold down Ctrl+Shift+Enter keys to open Command Prompt as an administrator

2. In the Run dialog box, type in CMD and hold down Ctrl+Shift+Enter keys to open Command Prompt as an administrator.

Run net stop dnscache and net start dnscache commands

3. Type in net stop dnscache in the Command Prompt window and press Enter.

4. Then, type in net start dnscache and press Enter.

5. Restart your PC.

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Method 3. Change Your DNS Server Address

1. Hold down Windows+R keys to open Run.

Type in ncpa.cpl in Run and click OK

2. In the Run dialog box, type in ncpa.cpl and click OK.

Right-click the network adapter and click Properties

3. Right-click the network adapter and select Properties.

Select IPv4 and click Properties

4. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.

Change DNS server addresses for IPv4

5. Tick the Use the following DNS server addresses option.

6. In the Preferred DNS server, type in 1.1.1.1

7. In the Alternate DNS server, type in 1.0.0.1

8. Click OK to save settings.

Select IPv6 and click Properties

9. Select Internet Protocol Version 6 (TCP/IPv6) and click Properties.

Change DNS server addresses for IPv6

10. Tick the Use the following DNS server addresses option.

11. In the Preferred DNS server, type in 2606:4700:4700::1111

12. In the Alternate DNS server, type in 2606:4700:4700::1001

13. Click OK to save settings.

14. Restart your PC for the changes to take effect.

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Method 4. Clear Google Chrome Host Cache

1. Open Google Chrome.

Click Clear host cache

2. Type in chrome://net-internals/#dns in the Omnibox and press the Enter key.

3. Click Clear host cache.

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Method 5. Reset Google Chrome Flags

1. Open Google Chrome.

Click Reset all and click Relaunch

2. Type in chrome://flags/ in the Omnibox and press the Enter key.

3. Click Reset all.

4. Then, click Relaunch.

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Rimvydas Iliavicius

Rimvydas Iliavicius

Researcher, author

Rimvydas is a researcher with over four years of experience in the cybersecurity industry. He attended Kaunas University of Technology and graduated with a Master's degree in Translation and Localization of Technical texts. His interests in computers and technology led him to become a versatile author in the IT industry. At PCrisk, he's responsible for writing in-depth how-to articles for Microsoft Windows.

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