FacebookTwitterLinkedIn

How to Fix Windows Update Error 0x800f020b in Windows 11

How to Fix Windows Update Error 0x800f020b in Windows 11

Many users have started getting a 0x800f020b error when updating Windows 11. This error may prevent one or more updates from getting installed, but you can fix this error by following the instructions in this article.

0x800f020b

Most users experience error 0x800f020b when updating Windows, particularly when updating their HP and Xerox printer software.

You may experience this error if your printer isn’t properly connected or is disconnected during the update. You may also experience this error if your printer or another device is connected to the system over a WiFi connection. So make sure that the device is connected to your computer, preferably using a USB cable.

You can bypass the 0x800f020b error by booting up Windows in Clean Boot mode and then checking for updates manually.

If you no longer use an HP or Xerox printer, uninstall the driver, and the error message will go away as the update won’t be necessary. Alternatively, you can hide the problematic update using the Show or Hide Updates Troubleshooter.

Video on How to Fix Windows Update Error 0x800f020b in Windows 11

Table of Contents:

Method 1. Run the Windows Update Troubleshooter

Right-click the Windows button and click Settings

1. Right-click the Windows Start button and select Settings.

Select Troubleshoot in the System panel

2. In the System panel, scroll down and click Troubleshoot.

Select Other troubleshooters

3. Select Other troubleshooters.

Run the Windows Update troubleshooter

4. Run the Windows Update troubleshooter.

5. Apply the proposed fixes.

6. Restart your PC.

[Back to Table of Contents]

Method 2. Download Windows 11 Update Manually

Go to the Microsoft Update Catalog and type in the KB code in the Search box

1. Open your browser and go to the Microsoft Update Catalog webpage.

2. In the search box at the top right of the window, type in the KB (Knowledge Base) code (eg. KB5013943) and click Search.

Select the update for your OS version and click Download

3. Then, select the version for your operating system and CPU architecture, and click Download.

Click the update link to start downloading it

4. A new window will open. Click the update link, and the update will begin downloading.

Click Yes

5. Once the update has been downloaded, run its installer.

6. The installer will scan your PC for updates and ask whether you want to install the update. Click Yes.

7. The Standalone installer will begin installing the update.

Click Restart Now

8. Once the update is installed, click Restart Now.

[Back to Table of Contents]

Method 3. Clear Windows Update Cache

1. Hold down Windows+R keys to open Run.

Type in CMD in run and hold down Ctrl+Shift+Enter keys to open the Command Prompt as an administrator

2. In the Run dialog box, type in CMD and hold down Ctrl+Shift+Enter keys to open the elevated Command Prompt.

Run the rd /s /q %systemroot%SoftwareDistributionDataStore command

3. In the Command Prompt window, type in net stop wuauserv and press the Enter key.

4. Type in rd /s /q %systemroot%\SoftwareDistribution\DataStore and press Enter.

5. Type in net start wuauserv and press Enter.

[Back to Table of Contents]

Method 4. Run the System File Checker (SFC) Scan

1. Hold down Windows+R keys to open Run.

Type in CMD in run and hold down Ctrl+Shift+Enter keys to open the Command Prompt as an administrator

2. In the Run dialog box, type in CMD and hold down Ctrl+Shift+Enter keys to open the elevated Command Prompt.

Run the SFC /ScanNow command

3. In the Command Prompt window, type in SFC /ScanNow and press Enter.

4. Once the scan has been completed, restart your PC.

[Back to Table of Contents]

Method 5. Run the Deployment Image & Servicing Management (DISM) Scan

1. Hold down Windows+R keys to open Run.

Type in CMD in run and hold down Ctrl+Shift+Enter keys to open the Command Prompt as an administrator

2. In the Run dialog box, type in CMD and hold down Ctrl+Shift+Enter keys to open the elevated Command Prompt.

Run DISM ScanHealth and RestoreHealth commands

3. In the Comand Prompt window, type in DISM /Online /Cleanup-Image /ScanHealth and press Enter.

4. Type in the DISM /Online /Cleanup-Image /RestoreHealth and press Enter.

5. Once the scan has been completed, restart your PC

[Back to Top]

▼ Show Discussion

About the author:

Rimvydas Iliavicius

Rimvydas is a researcher with over four years of experience in the cybersecurity industry. He attended Kaunas University of Technology and graduated with a Master's degree in Translation and Localization of Technical texts. His interests in computers and technology led him to become a versatile author in the IT industry. At PCrisk, he's responsible for writing in-depth how-to articles for Microsoft Windows. Contact Rimvydas Iliavicius.

Our guides are free. However, if you want to support us you can send us a donation.

About PCrisk

PCrisk logo

PCrisk is a cyber security portal, informing Internet users about the latest digital threats. Our content is provided by security experts and professional malware researchers. Read more about us.

Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.