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How to Fix Origin Not Downloading

How to Fix Origin Not Downloading

If you’re experiencing an issue where an Origin game won’t download, or the download speed gradually decreases and goes to 0 KB/s, read this article, which contains several guides that will help you fix this problem.

Origin Won't Download

Why Won’t Origin Download?

Many Origin users often encounter a frustrating issue whereby an Origin game (particularly Apex Legends) download speed decreases and drops to 0 KB/s.

Here’s a list of the most common reasons Origin won’t download games:

  • Dynamic IP glitch. A Dynamic IP change may affect the download speed. Many users have found that pausing and resuming the download fixes the problem temporarily. Nevertheless, the download may get stuck on resuming.
  • Administrative privilages. If the download speed stays at 0 KB/s after starting it, it could mean that Origin is missing administrative privileges. Running Origin as an administrator should fix the issue.
  • Antivirus software (with firewall component). Overprotective third-party antivirus programs with built-in firewalls often interfere with Origin’s downloads. So try temporarily disabling your antivirus program.
  • Corrupt temporary files in Origin. A corrupted temporary Origin file may prevent downloads from starting. To fix a stuck download, try clearing the Origin cache.
  • Remnant Origin service. Electronic Arts (EA) has overhauled Origin quite a bit, so the Origin Client service is no longer needed but can still interfere with Origin’s game downloads. If you still have the Origin Client service on your system, disable it.

Before trying our methods, check if online Origin services aren’t down on DownDetector. Also, check your Internet connection for issues and power-cycle your Internet router, and temporarily disable your third-party antivirus program.

Video Guide on How to Fix Origin Not Downloading

Table of Contents:

Solution 1. Run Origin as an Administrator

1. Open Origin.

Open the Origin menu and click Exit

2. Open the Origin drop-down menu in the toolbar and click Exit.

Right-click the Origin shortcut and click Properties

3. Right-click the Origin desktop shortcut and select Properties.

Mark Run this program as an administrator checkbox

4. Navigate to the Compatibility tab.

5. Mark the checkbox next to the Run this program as an administrator option.

6. Click Apply and click OK.

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Solution 2. Run Origin in Compatibility Mode

1. Open Origin.

Open the Origin menu and click Exit

2. Open the Origin drop-down menu in the toolbar and click Exit.

Right-click the Origin shortcut and select Properties

3. Right-click the Origin shortcut and select Properties.

Mark Run this program in compatibility mode for:

4. Go to the Compatibility tab.

5. Mark the Run this program in compatibility mode for option.

6. Select Windows 8 or Windows 7.

7. Click Apply and click OK.

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Solution 3. Clear the Origin Cache

Open the Origin menu and click Exit

1. Open Origin, open the Origin drop-down menu, and click Exit.

Type in %programdata%/origin in Run and click OK

2. Hold down Windows+R keys to open Run.

3. In the Run dialog box, type in %Programdata%/Origin and click OK.

Delete all Files except the LocalContent folder

4. Select all files except the LocalContent folder, which contains game data.

5. Right-click the selected files and click Delete.

Type in %appdata% in Run and click OK

6. Then, hold down Windows+R keys to open Run.

7. In the Run dialog box, type in %Appdata% and click OK.

Delete the Origin folder in the Roaming folder

8. In the resulting Roaming folder, find the Origin folder, right-click it and click Delete.

Click Appdata in the address bar

9. Then, in the address bar, click AppData.

Access the Local folder

10. Access the Local folder.

Delete the Origin folder in the Local folder

 

11. Like before, find the Origin folder, right-click it and click Delete.

Enter Origin log in credentials and click Sign in

12. Then, launch Origin. Enter your login credentials and click Sign in.

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Solution 4. Disable the Origin Client Service

1. Hold down Windows+R keys to open Run.

Type in services.msc in Run and click OK

2. In the Run dialog box, type in services.msc and click OK.

Right-click Origin Client Service and click Properties

3. In the services window, scroll through the list and find Origin Client Service.

4. Right-click it and click Properties.

Stop the Origin Client Service

5. In the Service status section click Stop.

Open the Startup type drop-down menu and select Disabled

6. Then, open the Startup type drop-down menu and select Disabled.

7. Click Apply and click OK.

8. Close the services window and launch Origin.

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Solution 5. Temporarily Disable Windows Defender Firewall

1. Hold down Windows+R keys to open the Run dialog box.

Type in firewall.cpl in Run and click OK

2. In the Run dialog box, type in firewall.cpl and click OK to open Windows Defender Firewall settings.

Click Turn Windows Defender Firewall on or off

3. Click Turn Windows Defender Firewall on or off.

Turn off Windows Firewall for public and private networks

4. Tick the Turn off Windows Defender Firewall checkboxes for private and public networks.

5. Click OK.

Remember to turn Windows Firewall back on once you’ve successfully downloaded the game.

Did this article help you fix Origin games not downloading? Let us know by leaving a comment below.

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About the author:

Rimvydas Iliavicius

Rimvydas is a researcher with over four years of experience in the cybersecurity industry. He attended Kaunas University of Technology and graduated with a Master's degree in Translation and Localization of Technical texts. His interests in computers and technology led him to become a versatile author in the IT industry. At PCrisk, he's responsible for writing in-depth how-to articles for Microsoft Windows. Contact Rimvydas Iliavicius.

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