Windows Update Error Code 80072EE2

How To Fix Windows Update Error, Code 80072EE2

Windows Update is a Microsoft service that allows Windows users to automatically download and update the operating system, programs, and drivers for hardware devices. These updates are usually provided in patches and service packs. The updates can be downloaded and installed every second Tuesday of every month, however, if there are urgent fixes, Microsoft also releases them on other days. Updating the Windows operating system allows the system to apply the latest security patches and bug fixes so that your computer is as secure as possible. The Windows Update process is sometimes unable to complete, thus causing additional errors relating to Windows Update itself rather than fixing other issues.

When Windows checks for new updates, you may receive Windows Update Error Code, 80072EE2. This is delivered with a message stating that the error is unknown and there is no further information about it. This is a common error with a number of different reasons and possible solutions. To fix this problem you may need to use the built in Windows Update troubleshooter, delete SoftwareDistribution folder contents, scan the system for malware, or to delete Windows Registry keys. Follow the guide below to fix the problem associated with Windows Update Error Code, 80072EE2.

Windows Update Error Code 80072EE2

Table of Contents:

Run Windows Update Troubleshooter

First, use one of the Windows troubleshooters - this might solve the problem without attempting more complex solutions. Windows includes a number of troubleshooters designed to quickly diagnose and automatically resolve various computer problems. Troubleshooters cannot fix all problems, but they are a good place to start if you encounter a problem with your computer, operating system, or connected devices. In this guide, we describe how to run the Windows Update troubleshooter. To start troubleshooting, go to Settings and type "troubleshoot" and select "Troubleshoot" from the list.

run windows update troubleshooter step 1

Find the Windows Update troubleshooter under "Troubleshoot" and select it. Click "Run the troubleshooter" button. Windows will start resolving problems that prevent you from properly updating the Windows operating system. See if this troubleshooter is able to solve the problem and fix the Windows Update Error, code 80072EE2. If not, proceed to the next method.

run windows update troubleshooter step 2

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Remove SoftwareDistribution Folder Contents

The Software Distribution folder is a temporary folder in which Windows stores update files until they are completely downloaded. Then, Windows starts the updating process. Removing SoftwareDistribution folder contents might solve the problem and fix the Windows Update Error, code 80072EE2. To do so, you first need to stop Windows Update service. Windows Update service enables the detection, download and installation of updates for Windows and other programs. If this service is disabled, users of the particular computer will not be able to use Windows Update or its automatic update feature, and programs will not be able to use the Windows Update Agent. For this solution, we actually need to disable the Windows Update service. Launch the Run dialog box by typing "run" in Search and clicking the Run result or by right-clicking the Start menu and selecting the "Run" option from the contextual menu, or by pressing Windows key + R.

remove softwaredistribution folder contents step 1

In the Run dialog box, type "services.msc" and press Enter or click "OK".

remove softwaredistribution folder contents step 2

You will see a list of Windows services - find the Windows Update service and right-click it. Select "Stop" from the contextual menu and the Windows Update service will be stopped.

remove softwaredistribution folder contents step 3

Now go to the Software Distribution folder and remove its contents. The Software Distribution folder is a temporary folder in which Windows stores the update files until they are completely downloaded. You can find this folder by following this path: "C:\Windows\SoftwareDistribution". Select all of the contents, right-click them, and select "Delete" from the contextual menu.

remove softwaredistribution folder contents step 4

Now open Windows Services window, find Windows Update service, and right-click it. Select "Start" to start it again and see if you still receive the Windows Update Error, code 80072EE2 while trying to update the Windows operating system.

NOTE: If for some reason you were not able to delete the folder's contents, ensure that you are first logged in as administrator. If the problem persists, boot Windows into Safe Mode and then delete the folder's contents. If you are not sure how to boot into Safe Mode, read this guide

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Remove Registry Keys

Windows Registry, usually referred to as just 'the registry', is a collection of databases of configuration settings in Microsoft Windows operating systems. It is used to store much of the information and settings for software programs, hardware devices, user preferences, operating system configurations, and much more. Many of the options exposed in the registry are not accessible elsewhere in Windows. To edit the registry you will need to use Windows Registry Editor. To open Registry Editor, open the Run dialog box (press Windows Windows key + R or right-click Start and select "Run") and type "regedit". Press Enter or click "OK".

remove registry keys step 1

Follow this path: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate". You should see the "WUStatusServer" and "WUServer" keys. Right-click each and select "Delete".

remove registry keys step 2

Check if the Windows Update service is running again by opening Windows Services. If it is not, start (by right-clicking it and selecting "Start") and see if you still receive the Windows Update Error, code 80072EE2 while trying to update the Windows operating system.

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Scan Your System For Malware

If none of the methods mentioned above solved the problem, malware or viruses might be preventing the Windows operating system from being updated. It is always a good idea to scan your system from time-to-time. You can use Windows Defender (a built-in antivirus program), which protects your computer against viruses, spyware, and other malicious software. Alternatively, you can run other third-party antivirus software. To run a full system scan using Windows Defender, type "virus" in Search and click on the "Virus & threat protection" result.

scan your system for malware step 1

In the Virus & threat protection window, click "Advanced scan".

scan your system for malware step 2

Select "Full scan" and click "Scan now". This will start scanning your system for malware. If there are any viruses found, delete them.

scan your system for malware step 3

You can choose a virus and malware scanner from our Top anti-malware list. The list consists of well-known spyware removers and will help you choose the right software for your computer's protection. Find the list by clicking this link

We hope that one of the above solutions fixed the Windows Update Error, code 80072EE2, and you are now able to update the Windows operating system without problems. If you know of other solutions to this problem, not mentioned in our guide, please share them with us by leaving a comment in the section below.

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About the author:

Tomas Meskauskas

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010. Follow me on Twitter to stay informed about the latest tech news or online security threats. Contact Tomas Meskauskas.

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