ERR_EMPTY_RESPONSE

How To Fix "ERR_EMPTY_RESPONSE" Google Chrome Error

Released in 2008, Google Chrome is a free internet browser and now one of the most popular. Most users not using Mozilla Firefox, Opera or Edge, will be using Google Chrome. Despite its popularity, there are sometimes problems, and you might have encountered one of many Google Chrome error codes, including "ERR_EMPTY_RESPONSE". This appears when attempting to visit a webpage and the browser informs you that there was no data received.

The "ERR_EMPTY_RESPONSE" (or "No data received") error appears when browsing the internet and the website you are trying to access is not responding or sending data in response to your request. This is a common error and can appear on any site you are trying to visit - therefore preventing access to any web page using Google Chrome. This error indicates that there is a problem with a network connection, however, there are also other causes of this error. It is possible that installed extensions are preventing you from accessing web pages, drivers needs updating, network settings require resetting, or browsing data needs clearing. In this guide, we describe various ways to solve the problem. Simply follow the steps carefully to fix the "ERR_EMPTY_RESPONSE" Google Chrome error and regain access to the internet.

err empty response

Table of Contents:

Disable Extensions

Extensions are software programs that allow users to customize their browsing experience. Using extensions, you can make Chrome (or other web browsers) compatible with your personal needs or preferences. It is possible that some installed extensions are preventing you from accessing the web. To see installed extensions, type the "chrome://extensions" address into the Chrome address bar and press Enter. You will see all installed extensions and choose whether you want to disable or remove them. We recommend that you disable all installed extensions, restart Google Chrome, and see if you still receive the "ERR_EMPTY_RESPONSE" error. If disabling extensions solves the problem, you know that one of the extensions (or more than one) is interfering with the web pages you are trying to access. If this is the case, enable installed extensions one-by-one to see which is causing the problem, and remove it.

disable extensions step 1

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Use Incognito Mode

Data files are used by your computer for a variety of purposes, from keeping a history of the sites you have visited to saving specific preferences in small text files known as cookies. Google Chrome's Incognito Mode removes most private data components so they are not left behind at the end of the current session (when you close the Incognito window). When you are using Incognito mode, no one else who uses your computer can see your activity. Your saved bookmarks and downloads, however, are saved. This mode does not save cookies, site data, browsing history, or information you enter into forms.

Visit websites in a new Incognito window by clicking the three dots in the top-right corner and select "New incognito window" from the drop-down menu. You can also open a new Incognito window by pressing Ctrl + Shift + N keys on your keyboard. All new tabs in that window will be opened in Incognito mode.

use incognito mode step 1

In the new incognito window, enter the web page address you want to visit and see if this method helps to overcome the "ERR_EMPTY_RESPONSE" error in Google Chrome. The downside of this solution (if it works) is that you may need to use Incognito mode each time you want to browse the internet.

use incognito mode step 2

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Clear Browsing Data

Browsing data consists of a records of web pages that you have visited in your past browsing sessions, and typically includes the name of the website as well as its corresponding URL. Other private data components such as cache, cookies, saved passwords, etc., are also saved during your browsing session. All this stored data can slow down your browser or even prevent you from accessing websites, and cause the "ERR_EMPTY_RESPONSE" error. To clear Google Chrome's browsing data cache, click the three dots in the top-right corner, select "More tools" and click "Clear browsing data...".

clear browsing data step 1

In the Clear browsing data window, select the data you want to remove from your browsing Google Chrome cache and click the "CLEAR DATA" button. Make sure that you select remove "Cookies and other site data", "Cached images and files" and "Hosted app data". Restart Google Chrome and see if you are still getting the "ERR_EMPTY_RESPONSE" error.

clear browsing data step 2

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Reset Network Settings

To reset network settings you will need to execute several commands using Command Prompt - this method includes entering and executing "ipcofig" and "netsh" commands. Ipconfig is a command-line tool that displays the current configuration of the installed IP stack on a networked computer. Using the tool, we can flush and reset contents of the DNS client resolver cache and renew DHCP configuration. Netsh is a command-line scripting utility that allows you to, either locally or remotely, display or modify the network configuration of a computer that is currently running. Netsh also provides a scripting feature that allows you to run a group of commands in batch mode against a specified computer.

The commands require an elevated Command Prompt opened with administrator privileges. To open elevated Command Prompt, type "command prompt" in Search and right-click on the "Command Prompt" result. Choose "Run as administrator" to run it with administrative privileges. When you select "Run as administrator", a User Account Control prompt will appear asking if you allow the Command Prompt to make changes to your computer. Click "Yes".

reset network settings step 1

Now type these commands and press Enter after each:

ipconfig /release
ipconfig /all
ipconfig /flushdns
ipconfig /renew
netsh int ip set dns
netsh winsock reset

reset network settings step 2

Restart your computer when you have finished, launch Google Chrome, and see if the "ERR_EMPTY_RESPONSE" error persists.

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Clear Chrome Host Cache

You can also clear the Google Chrome Host Cache. Open Google Chrome and a new Incognito window by clicking the three dots in the top-right corner and selecting "New incognito window". Alternatively, simply press the Ctrl + Shift + N keys on your keyboard. In the incognito window, click the address bar and type this address: "chrome://net-internals/#dns", and then press Enter. Find and click the "Clear host cache" button. See if this fixes the "ERR_EMPTY_RESPONSE" error.

clear chrome host cache

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Temporarily Disable Your Antivirus

It is possible that your antivirus (anti-malware) software is blocking access to some or all of the websites - this is why you are getting the "ERR_EMPTY_RESPONSE" error. To make sure that installed third-party antivirus software is not the cause of this error, we recommend that you temporarily disable it and check if the error persists. If disabling (or uninstalling) your antivirus helps, we recommend that you switch to other antivirus software or to reinstall the currently one. If you are not sure how to disable your antivirus, then read this guide where you will find instructions on how to disable some of the most popular antivirus programs. Additionally, if you are using any VPN client, disable it.

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Delete Temporary Files

It is possible that this "ERR_EMPTY_RESPONSE" error is caused by files that stored in the "Temp" folder in Windows. To remove these files, press the Windows key + R or right-click Start menu and select "Run" from the contextual menu. This will open the Run dialog box.

delete temporary files step 1

In the Run dialog box, type "temp" and press Enter or click "OK". To access the Temp folder, you need to be logged into Windows with your administrator account.

delete temporary files step 2

Now select all files by pressing Ctrl + A, right-click selected files and choose the "Delete" option from the contextual menu. Open Google Chrome and see if the "ERR_EMPTY_RESPONSE" error persists.

delete temporary files step 3

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Change DNS To Google DNS

Google's Public DNS, a free alternative Domain Name System (DNS) service offered to Internet users around the world. The public DNS service and servers are maintained and owned by Google. It functions as a recursive name server providing domain name resolution for any host on the Internet. We recommend that you use Google DNS for a faster and secure connection. You must change the DNS manually, as outlined here.

To change your DNS server to Google's DNS server, go to Network Connections settings. Right-click the Start menu and select "Network Connections", or go to Settings and click "Network & Internet".

change dns to google dns step 1

In the Network & Internet settings window, select your connection type (in our case, "Ethernet") on the left pane and then click "Change adapter options" on the right pane.

change dns to google dns step 2

Right-click on your connection and select "Properties" from the drop-down menu.

change dns to google dns step 3

Select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".

change dns to google dns step 4

In the Internet Protocol Version 4 (TCP/IPv4) Properties window, select "Use the following DNS server addresses", enter 8.8.8.8 as the "Preferred DNS server" and 8.8.4.4 as the "Alternate DNS server". Click "OK" to save changes. Restart your computer and see if the "ERR_EMPTY_RESPONSE" error is fixed.

change dns to google dns step 5

We hope that one of the above solutions fixed the "ERR_EMPTY_RESPONSE" issue and you are now able to use Google Chrome to visit websites without any problems. If you know of other solutions to this problem, not mentioned in our guide, please share them with us by leaving a comment in the section below. 

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About the author:

Tomas Meskauskas

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010. Follow me on Twitter to stay informed about the latest tech news or online security threats. Contact Tomas Meskauskas.

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