How To Fix VIDEO_TDR_FAILURE Error?

How To Easily Fix Blue Screen Of Death "VIDEO_TDR_FAILURE" Error In Windows 10?

Blue Screen of Death (also known as BSOD) technically speaking is a STOP message, or simply a full-screen error showed in blue and it is usually displayed after more serious system crashes. You can't simply close it and save your data or reset your computer and the only thing you can do is to restart your computer. However, this could also lead to data loss, because programs simply do not have a chance to save any open data. That's why it is technically called a STOP error/error message. Some BSOD's shows up when you are trying to start your Windows and some during your use of your computer.

These Blue Screens of Death usually are caused by problems with your computer's hardware driver software or the hardware itself. When this blue screen occurs, it creates a minidump file that contains information about the particular system crash and saves that minidump file to your computer. That gives you the ability to get more information about the cause of BSOD. In newer Windows versions like Windows 8 and 10 there is an error code displayed on the Blue Screen of Death that gives you more details about what particularly caused of this blue screen error.

One of these BSOD errors is the "VIDEO_TDR_FAILURE" error, and if you are reading this article, then most probably you have got this blue screen error message as well. TDR stands for Timeout, Detection and Recovery that are components of Windows operating system. This error usually appears when users upgrade to Windows 10 or after the update of their graphics drivers. In addition to this "VIDEO_TDR_FAILURE" error there could be "atikmpag.sys" or "atikmdag.sys" or other file names in the parenthesis after the main error code. For example, if you are using a Intel graphics card, then the file name in the error could be "igdkmd64.sys" or "nvlddmkm.sys". If you are using ATI or AMD graphics card then the file name in the error code will be "atikmpag.sys" etc.

In this guide we are going to show you several methods how you can fix this error. Read the guide below and try out our provided methods one by one until you find the one that works and fixes the "VIDEO_TDR_FAILURE" error for you.

how to fix video tdr failure error

Table of Contents:

Boot Into Safe Mode

Safe Mode is a diagnostic start-up mode in Windows operating systems used to obtain limited access to Windows when the operating system does not start or function normally. It is the opposite of Normal Mode, which starts Windows in the usual manner. Safe Mode is available on Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, and most older versions of Windows.

If you are not able to access your Windows and you are getting the "VIDEO_TDR_FAILURE" BSOD error while trying to start your Windows operating system, then read this article and find out how to boot your Windows into Safe Mode. Once you have Windows started in Safe Mode, proceed to the next steps. Skip this step only if you are able to log into your Windows.

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Adjust Power & Sleep Settings

Some users reported that simply adjusting their Power & Sleep settings in Windows 10 actually solved the problem. Since this one is the easiest way to possibly fix the "VIDEO_TDR_FAILURE" error, we will start with this one. Right-click your desktop background and select "Display settings".

adjust power & sleep settings step 1

Now go to "Power & Sleep" section on the left pane and change both Screen and Sleep settings to "Never". See if this fixes the error.

adjust power & sleep settings step 2

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Reinstall Graphic Drivers

Outdated, incompatible or corrupted drivers usually are the culprit of the "VIDEO_TDR_FAILURE" error. A device driver is software that informs the operating system and other software how to interact with particular hardware. It is rather like a translator between software and hardware, since they often are created by different manufacturers, companies, or people. The driver facilitates smooth communication between hardware and software. In most cases, computers are unable to send and receive data correctly without drivers. If the appropriate driver is not installed, the device might not function properly, if at all. You might want to try to uninstall and then reinstall the graphic drivers. To do this, open Device Manager by right-clicking the Start button and selecting "Device Manager" result from the contextual menu.

reinstall graphic drivers step 1

In Device Manager, find "Display adapters", expand it, right-click your graphics device and select "Uninstall" from the drop-down menu to uninstall it.

reinstall graphic drivers step 2

In the popped-up window, click "Uninstall". Make sure that you check the "Delete the driver software for this device." checkbox. Restart your computer. Windows will automatically install the missing graphics drivers the next time you start your Windows. Check if this fixes the "VIDEO_TDR_FAILURE" error.

reinstall graphic drivers step 3

If for some reason Windows could not or won't install the missing graphics drivers, then go to Device Manager again and right-click your computer name, select "Scan for hardware changes". It should detect missing drivers and install them.

reinstall graphic drivers step 4

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Update Graphic Drivers

Another way to fix the "VIDEO_TDR_FAILURE" error is to update your graphics drivers manually or automatically. To do so open Device Manager by right-clicking the Start button and selecting "Device Manager" result from the contextual menu again. In Device Manager, find "Display adapters", expand it, right-click your graphics device and select "Update driver" from the contextual menu.

update graphic drivers step 1

You will be asked if you want to search for updated driver software automatically or to browse your computer for driver software. If you select the first option, then Windows will search your computer and the Internet for the latest driver software for your device. If you select the second option, then you will have to locate and install the drivers manually. Using this option requires having downloaded driver on your computer or USB flash drive.

Follow the instructions and update your graphics drivers. Restart your computer and see if this fixed the "VIDEO_TDR_FAILURE" error.

update graphic drivers step 2

Another way to update or install new drivers for devices is to do it by using third-party software such as Snappy Driver Installer. You will need a computer with a working internet connection in order to download it.

Snappy Driver Installer (SDI) is a powerful free driver updater tool for Windows that can store its entire collection of drivers offline. Having offline drivers gives Snappy Driver Installer the ability to have access to fast driver updates, even if there is no active internet connection on your computer. Snappy Driver works with both 32-bit and 64-bit versions of Windows 10, Windows 8, Windows 7, Windows Vista, it works with Windows XP as well. Drivers are downloaded through Snappy Driver Installer in what are called driverpacks, which are simply just collections (packs) of drivers for various hardware like sound devices, video cards, network adapters etc. It can also show duplicate drivers and invalid drivers. It separates the updates that require you to restart your computer so it would be easier for you to distinguish them from the rest. You can download Snappy Driver Installer from here

update graphic drivers step 3

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Install Older Drivers

If reinstalling or updating your drivers did not fix the "VIDEO_TDR_FAILURE" error, then we suggest you to try to install an older graphics driver version. To do so open Device Manager by right-clicking the Start button and selecting "Device Manager" result from the contextual menu again. In Device Manager, find "Display adapters", expand it, right-click your graphics device and select "Update driver" from the contextual menu.

install older drivers step 1

You will be asked if you want to search for updated driver software automatically or to browse your computer for driver software. Select the "Browse my computer for driver software" option.

install older drivers step 2

Now click the "Let me pick from a list of available drivers on my computer" option.

Install older drivers step 3

Select an older driver version and click "Next", Windows will start the installation. Restart your computer if needed and see if this solved the problem and fixed the "VIDEO_TDR_FAILURE" error.

Install older drivers step 4

That's it, we hope at least one of the methods solved the problem and fixed the "VIDEO_TDR_FAILURE" error. If there is another method that worked for you - do not hesitate to share it with us and with the others by leaving a comment in our comment section below.

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About the author:

Tomas Meskauskas

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010. Follow me on Twitter to stay informed about the latest tech news or online security threats. Contact Tomas Meskauskas.

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