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How to Fix ERR_FILE_NOT_FOUND Error in Chrome

How to Fix ERR_FILE_NOT_FOUND Error in Google Chrome

You can get the ERR_FILE_NOT_FOUND error on Google Chrome while surfing the web. Basically, this error message means that you’re running into a resource or file that Chrome cannot access.

ERR_FILE_NOT_FOUND

However, in most cases, it doesn’t mean that the resource isn’t there. The issue is that Chrome is unable to access it. The troubleshooting steps in this article will provide you with alternative methods to resolve this error and get back to browsing.

What is ERR_FILE_NOT_FOUND?

ERR_FILE_NOT_FOUND is an HTTP error message you can get when browsing the web. Basically, it means that Chrome can’t access a specific file or resource of a given website.

If Chrome says, “Your file was not found,” and “It may have been moved or deleted,” it means that you’re trying to access a resource or file that may be unavailable.

Nevertheless, Chrome may trigger this error even when all website resources and/or files are in place and there’s also no issue with the directory. Indeed, in most cases, the problem is not the website but your web browser.

What Causes the ERR_FILE_NOT_FOUND Error?

The ERR_FILE_NOT_FOUND error occurs due to an issue within Chrome and not with a website’s server, despite what the error message alludes to.

In most cases, the reason users get this error is browser extensions. Extensions can cause errors when trying to access specific websites since extensions may interact with websites in unexpected ways, leading to errors.

As with most software, Chrome extensions can contain bugs. Furthermore, using multiple extensions at the same time may produce unexpected results when trying to access a website, leading to compatibility issues.

Video Tutorial on How to Fix ERR_FILE_NOT_FOUND

Table of Contents:

Method 1. Disable/Remove Chrome Extensions

Since Chrome extensions are the most common cause of ERR_FILE_NOT_FOUND, we recommend disabling the extensions one by one to identify which extension is the culprit.

Click the three-dot button at the top-right corner, select Extensions, and click Manage Extensions

1. Open Chrome. Click the three-dot button at the top-right corner, select Extensions, and click Manage Extensions.

Toggle off the slider next to an extension

2. Toggle off the slider next to an extension to disable it. Reload the website experiencing the error and repeat this step for each extension until you find the extension causing the error. You can also disable all extensions at once and re-enable them one by one.

3. If disabling extensions doesn’t fix the issue, you can try uninstalling them.

Click the Remove button next to an extension

4. Click the Remove button next to an extension to uninstall it.

Click Remove when prompted

5. Click Remove when prompted to confirm the removal.

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Method 2. Remove Persisting Extensions from the User Data Folder

If you remove a specific Chrome extension but still get ERR_FILE_NOT_FOUND, it may be because the removed extension left residual files. It’s not uncommon for removed software to leave some files behind, and these files may cause issues in some cases.

1. Hold down Windows+R keys to open Run.

Type %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensions in Run and click OK

2. In the Run dialog box, type in:

%LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions

3. Click OK.

Access each individual extension folder

4. Access each individual extension folder and look for the extension icon to identify it.

open the manifest.json file

5. Alternatively, open the manifest.json file.

The default_title line will contain the name of the extension

6. The default_title line will contain the name of the extension.

The last extension you removed from Chrome should correspond with the last modified folder in the Chrome extensions directory. If there is no corresponding folder, it means that the extension left no residual files.

Right-click the folder and click Delete

7. If you identify a folder corresponding to a removed extension, right-click the folder and click Delete.

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Method 3. Reset Google Chrome to Default Settings

If disabling or removing extensions doesn’t fix the ERR_FILE_NOT_FOUND error, you can try resetting Chrome to its default settings. Resetting Chrome will disable all extensions and delete all temporary files, such as file cache and browser cookies.

Click the three-dot button at the top-right corner and click Settings

1. Open Chrome. Click the three-dot button at the top-right corner and click Settings.

Select Reset settings in the left pane

2. Select Reset settings in the left pane.

3. Click Restore settings to their original defaults.

Click Reset settings

4. Click Reset settings.

Did this article help you fix the ERR_FILE_NOT_FOUND error in Chrome? Leave a comment in the Discussion section below.

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About the author:

Rimvydas Iliavicius

Rimvydas is a researcher with over four years of experience in the cybersecurity industry. He attended Kaunas University of Technology and graduated with a Master's degree in Translation and Localization of Technical texts. His interests in computers and technology led him to become a versatile author in the IT industry. At PCrisk, he's responsible for writing in-depth how-to articles for Microsoft Windows. Contact Rimvydas Iliavicius.

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