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FIX: Origin Won't Install. Error Code: 20:2

Getting Error 20:2 When Installing Origin? This Article Will Help You Fix It

Many Windows users report that they can’t install Origin and get the “Woops - the installer encountered an error” message and an Error Code 20:2. This article features several solutions that will help you fix this error.

Origin Error 20:2

What Causes Error 20:2

In most cases, Error Code 20:2 occurs due to insufficient disk space. Therefore, you need to make space on your drive or install Origin on a different drive if you have more than one.

Insufficient admin permissions is another reason you may experience error 20:2. In this case, the solution is to the Origin client installer as an administrator.

Windows Defender Firewall or a third-party firewall solution may prevent Origin from installing. To fix the error, try to temporarily disable your firewall.

VPN (Virtual Private Network) software can cause Error 20:2, so before installing Origin, try disconnecting from your VPN server or close the application completely.

Origin may also fail to install due to interference from third-party security solutions, such as anti-virus software.

Installing Origin using the OriginThinSetup.exe (online) installer sometimes results in file unpacking errors that result in Error 20:2. To get around this issue, install Origin using the standalone Origin client installer (OriginSetup.exe).

Video Guide on How to Fix Origin Error 20:2

Table of Contents:

Solution 1. Run the Origin Client Installer as Administrator

Go the the Origin download page

1. Open your web browser and go to the Origin client download page.

Click the Download button for Windows

2. Click the Download button for Windows.

Right-click Originthinsetup.exe and click Run as administrator

3. Go to your Downloads folder.

4. Right-click the Origin client installer and click Run as administrator.

Click Install Origin

5. Click Install Origin.

Accept the End-user license agreement and click Continue

6. Accept the Origin End User License Agreement and click Continue.

Enter your login credentials and click Sign in

7. Enter your login credentials and click Sign in.

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Solution 2. Run Disk Cleanup

In addition to freeing up disk space using Disk Cleanup, delete and uninstall unnecessary files and software.

1. Hold down Windows+R keys to open Run.

Type in cleanmgr in Run and click OK

2. In the dialog box, type in cleanmgr and click OK.

Click Clean up system files

3. Click Clean up system files.

Select the files to delete and click OK

4. Tick the checkboxes of the locations you want to be cleaned and click OK.

Click Delete files

5. Click Delete Files.

6. Wait for the cleaning process to complete.

7. Run the Origin client installer.

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Solution 3. Install Origin Using the Standalone Installer

Enter the Origin standalone installer URL and hit Enter

1. Open your web browser and go to the Origin client standalone installer download page.

2. Wait for the installer to download.

Run the Origin standalone installer

3. Go to your Downloads folder.

4. Run the Origin client installer.

Click Install Origin

5. Click Install Origin.

Accept the end-user license agreement and click Continue

6. Accept the Origin End User License Agreement and click Continue.

Enter your login credentials and click Sign in

7. Enter your login credentials and click Sign in.

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Solution 4. Temporarily Disable Windows Defender Firewall

1. Hold down Windows+R keys to open the Run dialog box.

Type in firewall.cpl in Run and click OK

2. In the Run dialog box, type in firewall.cpl and click OK to open Windows Defender Firewall settings.

Select Turn Windows Defender Firewall on or off

3. Click Turn Windows Defender Firewall on or off.

Turn of the Windows Defender Firewall for private and public networks

4. Tick the Turn off Windows Defender Firewall checkboxes for both private and public networks.

5. Click OK.

Remember to turn Windows Firewall back on once you’ve successfully installed Origin.

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About the author:

Rimvydas Iliavicius

Rimvydas is a researcher with over four years of experience in the cybersecurity industry. He attended Kaunas University of Technology and graduated with a Master's degree in Translation and Localization of Technical texts in 2017. His interests in computers and technology led him to become a versatile author in the IT industry. At PCrisk, he's responsible for writing in-depth how-to articles for Microsoft Windows. Contact Rimvydas Iliavicius.

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