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Fix Windows Update Error 0x80070424

Fix Windows Update Error 0x80070424 Using Our 5 Solutions

Error code 0x80070424 occurs if required system files aren't registered and force the Windows update process to fail. The good news is that there are ways to fix this error, and we provide the troubleshooting solutions in this article.

(0x80070424)

What is Error 0x80070424

Error code 0x80070424 translates to "The specified service does not exist as an installed service." You can check if the update-related services are missing by opening the Services MMC (services.msc). While in Services MMC, you may see Windows Update service or the Background Intelligent Transfer Service (BITS) service missing from the list.

In Windows 10, you can see the 0x80070424 error code in the Windows Update menu. The full error message states the following:

There were some problems installing updates, but we'll try again later. If you keep seeing this
and want to search the web or contact support for information, this may help (0x80070424)

However, you may also get this error code when using the Windows Update Standalone Installer (Wusa.exe), which uses Windows Update Agent API to download and install Windows updates. The full error message states the following:

Installer encountered an error: 0x80070424
The specified service does not exist as an installed service.

Furthermore, error 0x80070424 can also occur when installing or updating apps from Microsoft Store. The full error message states the following:

Reporting this problem will help us understand it better. You can
wait a bit and try again or restart your device. That may help.
Code: 0x80070424

What Causes This Error

  • Windows Update services that aren't running. Windows Update requires all of the update-related services to be running when called upon. If some required services have been stopped, the update process will fail, and error 0x80070424 will pop up.
  • Unregistered system files. Error 0x80070424 may occur if specific system files required by the update process aren't registered on the system.

Video Guide on How to Fix Windows Update Error 0x80070424

Table of Contents:

Solution 1. Run the Windows Update Troubleshooter

Right-click Start and click Settings

1. Right-click the Start menu and click Settings.

Select Update & Security

2. Select Update & Security.

Select Troubleshoot

3. Click Troubleshoot.

Click Additional troubleshooters

4. Click Additional troubleshooters.

Select Windows Update and click Run the troubleshooter

5. Select Windows Update and click Run the troubleshooter.

6. If the troubleshooter detects an issue, it will select and apply a fix automatically.

[Back to Table of Contents]

Solution 2. Reset Windows Update Components Manually

1. Hold down Windows+R keys to open the Run.

Type in CMD and hold down Ctrl+Shift+Enter keys to open Command Prompt as administrator

2. In the Run dialog box, type in CMD and hold down Ctrl+Shift+Enter keys to open the elevated Command Prompt.

Stop Window Update-related services

3. In the Command Prompt window, type in the commands listed below and press the Enter key after entering each one:

  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver

Once the services have been disabled, rename the SoftwareDistribution and Catroot2 folders.

4. Type in ren C:\Windows\SoftwareDistribution SoftwareDistribution.old and press Enter.

5. Then, type in ren C:\Windows\System32\catroot2 Catroot2.old and press Enter.

Start Windows Update-related services

6. Type in the listed below and press Enter after entering each one:

  • net start wuauserv
  • net start cryptSvc
  • net start bits
  • net start msiserver

7. Close the Command Prompt and try updating Windows.

[Back to Table of Contents]

Solution 3. Re-register Background Intelligent Transfer Service (BITS) DLL Files

1. Hold down Windows+R keys to open Run.

Type in regsvr32 Qmgr.dll /s in Run and click OK

2. In the Run dialog box, type in regsvr32 Qmgr.dll /s and click OK.

3. Then, hold down Windows+R keys to open Run again.

Type in regsvr32 Qmgrprxy.dll /s in Run and click OK

4. In the Run dialog box, type in regsvr32 Qmgrprxy.dll /s and click OK.

5. Restart your PC and then try updating Windows.

[Back to Table of Contents]

Solution 4. Restore Windows Update Service (wuauserv) Registry Key

Type in Notepad in the search box and click the result

1. Type in Notepad in the Windows Search bar and click the result.

2. Select the text below, right-click it and click Copy.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]
"DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00
"Description"="@%systemroot%\\system32\\wuaueng.dll,-106"
"DisplayName"="@%systemroot%\\system32\\wuaueng.dll,-105"
"ErrorControl"=dword:00000001
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
  00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,20,00,2d,00,70,00,00,\
  00
"ObjectName"="LocalSystem"
"RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,\
  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,\
  65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,\
  00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,\
  61,00,74,00,65,00,50,00,61,00,67,00,65,00,46,00,69,00,6c,00,65,00,50,00,72,\
  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,63,00,\
  62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,\
  00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,72,00,69,00,6d,00,61,00,72,00,\
  79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\
  00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,\
  6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\
  00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,\
  75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\
  00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00,6f,00,77,00,6e,00,50,00,\
  72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,44,00,65,\
  00,62,00,75,00,67,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\
  00,00,53,00,65,00,42,00,61,00,63,00,6b,00,75,00,70,00,50,00,72,00,69,00,76,\
  00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,52,00,65,00,73,00,74,00,\
  6f,00,72,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,\
  00,53,00,65,00,53,00,65,00,63,00,75,00,72,00,69,00,74,00,79,00,50,00,72,00,\
  69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,61,00,6b,\
  00,65,00,4f,00,77,00,6e,00,65,00,72,00,73,00,68,00,69,00,70,00,50,00,72,00,\
  69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,00,6f,00,61,\
  00,64,00,44,00,72,00,69,00,76,00,65,00,72,00,50,00,72,00,69,00,76,00,69,00,\
  6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4d,00,61,00,6e,00,61,00,67,00,65,\
  00,56,00,6f,00,6c,00,75,00,6d,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,\
  65,00,67,00,65,00,00,00,00,00
"ServiceSidType"=dword:00000001
"Start"=dword:00000003
"SvcHostSplitDisable"=dword:00000001
"SvcMemHardLimitInMB"=dword:000000f6
"SvcMemMidLimitInMB"=dword:000000a7
"SvcMemSoftLimitInMB"=dword:00000058
"Type"=dword:00000020

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Parameters]
"ServiceDll"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,\
  00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
  77,00,75,00,61,00,75,00,65,00,6e,00,67,00,2e,00,64,00,6c,00,6c,00,00,00
"ServiceDllUnloadOnStop"=dword:00000001
"ServiceMain"="WUServiceMain"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Security]
"Security"=hex:01,00,14,80,78,00,00,00,84,00,00,00,14,00,00,00,30,00,00,00,02,\
  00,1c,00,01,00,00,00,02,80,14,00,ff,00,0f,00,01,01,00,00,00,00,00,01,00,00,\
  00,00,02,00,48,00,03,00,00,00,00,00,14,00,9d,00,02,00,01,01,00,00,00,00,00,\
  05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
  20,02,00,00,00,00,14,00,ff,01,0f,00,01,01,00,00,00,00,00,05,12,00,00,00,01,\
  01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo\0]
"Type"=dword:00000005
"Action"=dword:00000001
"Guid"=hex:e6,ca,9f,65,db,5b,a9,4d,b1,ff,ca,2a,17,8d,46,e0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo\1]
"Type"=dword:00000005
"Action"=dword:00000001
"Guid"=hex:c8,46,fb,54,89,f0,4c,46,b1,fd,59,d1,b6,2c,3b,50

3. Paste the copied text into the Notepad.

Click File and click Save As

4. Then, while in Notepad, open the File drop-down menu, and click Save As.

Name the file w10-wuauserv.reg and click Save

5. Name the file w10-wuauserv.reg.

6. In the left pane, choose to save to Desktop, and click Save.

Open the w10-wuauserv.reg file

7. Double-click the newly created w10-wuauserv.reg file.

Click Yes

8. Click Yes to add the new values to the Registry.

9. Then, click OK.

10. Restart your PC and try updating Windows.

[Back to Table of Contents]

Solution 5. Restore Background Intelligent Transfer Service (BITS) Registry Key

Type in Notepad in the search box and click the result

1. Type in Notepad in the Windows Search bar and click the result.

2. Select the text below, right-click it and click Copy.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS]
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,00,00
"Description"="@%SystemRoot%\\system32\\qmgr.dll,-1001"
"DisplayName"="@%SystemRoot%\\system32\\qmgr.dll,-1000"
"ErrorControl"=dword:00000001
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
  00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,20,00,2d,00,70,00,00,\
  00
"ObjectName"="LocalSystem"
"RequiredPrivileges"=hex(7):53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,\
  00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,\
  67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,\
  00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\
  00,00,53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\
  00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,\
  72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,\
  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,\
  63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,00,72,\
  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,44,00,65,00,\
  62,00,75,00,67,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,\
  00,00,00
"ServiceSidType"=dword:00000001
"Start"=dword:00000002
"Type"=dword:00000020
"DelayedAutostart"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Parameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
  00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
  71,00,6d,00,67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00
"ServiceDllUnloadOnStop"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Performance]
"Close"="PerfMon_Close"
"Collect"="PerfMon_Collect"
"Library"="C:\\Windows\\System32\\bitsperf.dll"
"Open"="PerfMon_Open"
"InstallType"=dword:00000001
"PerfIniFile"="bitsctrs.ini"
"First Counter"=dword:0000216a
"Last Counter"=dword:0000217a
"First Help"=dword:0000216b
"Last Help"=dword:0000217b
"Object List"="8554"
"1008"=hex(b):da,84,15,0e,4b,d1,d3,01

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Security]
"Security"=hex:01,00,14,80,90,00,00,00,a0,00,00,00,14,00,00,00,34,00,00,00,02,\
  00,20,00,01,00,00,00,02,c0,18,00,00,00,0c,00,01,02,00,00,00,00,00,05,20,00,\
  00,00,20,02,00,00,02,00,5c,00,04,00,00,00,00,02,14,00,ff,01,0f,00,01,01,00,\
  00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,\
  20,00,00,00,20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,04,\
  00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,02,\
  00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,00,00,00,00,00,05,20,00,00,\
  00,20,02,00,00

3. Paste the copied text into the Notepad.

Click File and click Save As

4. Then, while in Notepad, open the File drop-down menu, and click Save As.

Name the file w10-bits.reg and click Save

5. Name the file w10-bits.reg.

6. In the left pane, choose to save to Desktop, and click Save.

Open the w10-bits.reg file

7. Double-click the newly created w10-bits.reg file.

Click Yes

8. Click Yes to add the new values to the Registry.

9. Then, click OK.

10. Restart your PC and try updating Windows

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About the author:

Tomas Meskauskas

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010. Follow me on Twitter to stay informed about the latest tech news or online security threats. Contact Tomas Meskauskas.

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