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How to Fix Message+ Keeps Stopping

Message+ keeps stopping on your Android device? Follow our troubleshooting guide to fix it

Message+ is a popular texting app by Verizon. When compared to the messaging app that comes pre-installed on your phone, Verizon’s Message+ app provides you with many more features. It’s an alternative messaging app that allows messages to be synced between multiple devices. However, many users have been having issues with this app recently. Message+ started crashing over and over again, rendering the app almost unusable. This article delves deeper into this problem and offers solutions to fix it.

Verizon Messages, also called Message+, was designed to send and receive messages over the Verizon network, and it works like any other messenger. The app allows sending and receiving messages over the Verizon network and Wi-Fi.

Verizon Messages plus was released with Android 4.2 Jelly Bean. Later, the app was re-released with Android 8.0 Oreo and later renamed to Message+. Though, both Message+ and Verizon Messages names are used interchangeably.

As the name implies, Message+ offers features that were not present in Verizon’s previous messaging app. Message+’s biggest selling point is that it allows users to sync messages between multiple devices. So if you have An Android smartphone, tablet, and a PC or two, you can sync messages between all devices for convenient access. However, that’s not the end of Message+’s features. Message+ also enables you to make calls using tablets that offer this function by default.

Message+ also includes additional features, such as Yahoo Media Search, Glympse, Kanvas, and others. Further, the app supports location tracking and driving mode, among others.

How to Fix Verizon Message+ Keeps Stopping

So Message+ has several advantages that make it a useful app. It’s supported on many platforms, provides additional features along with Wi-Fi support, allows syncing messages between devices, and provides an overall very effective communication platform. Keeping in mind all of these features, it’s no wonder why Message+ has many users, and why many of them are frustrated with this app not working.

Message+ is prone to having issues. Recently, many users started having trouble with Message+ for Android, with the app crashing when they try to open it and when they try to attach a contact or file to their message. In some cases, the app crashes randomly while casually reading a text message.

Verizon’s Message+ may start crashing due to bugs and glitches. System bugs often occur when a program is installed incorrectly. An app may incorrectly install because it was installed while you’re having network issues or if the app was installed from a third-party vendor.

However, it often keeps stopping due to your device’s storage being full because the app requires a certain amount of storage to run properly.

Furthermore, it may crash due to issues with the app’s cache and software issues related to your Android smartphone. Many users have reported that the app crashes when trying to access it and that they get the “Message+ keeps stopping” error message.

If Message+ keeps crashing for you, then the first thing you should do is restart your device as a simple restart often fixes bugs and glitches. If restarting your device doesn’t work, we invite you to use the troubleshooting solutions provided below.

Table of Contents:

Solution 1. Clear Message+ Cache and Data

Clearing the Verizon Message+ app’s cache and data should fix the “Message+ Keeps Stopping” error. Corrupted cache and data and incorrect settings might be the cause of why the app isn’t working properly. See the steps below on how you can clear the Verizon Message+ cache and data.

Go to Settings

1. On your Android device, go to Settings.

Go to Apps

2. Go to Apps.

Select Message+

3. Scroll through the installed apps list and open Message+.

Tap on Storage

4. Tap on Storage.

Tap Clear Cache

5. Tap on Clear Cache.

Tap on Clear Data

6. Then, tap on Clear Data.

Tap on Delete to confirm the action

7. Select Delete.

Select Google Play Store

8. Return to the installed apps list and tap on Google Play Store.

Tap on Storage

9. Tap on Storage.

Tap on Clear Cache

10. Again, Tap on Clear Cache.

Tap on Clear Data

10. Lastly, tap on Clear Data.

Tap on Delete to confirm the action

12. Select Delete.

Hold down the Power button and tap Restart

11. Restart your Android device.

12. Hold down the power button and tap on Restart.

Tap on Restart again to confirm

13. Tap on Restart to confirm.

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Solution 2. Update Message+

Message+ may start crashing due to it being out of date. Therefore, the easiest thing to do is update the app using the Google Play Store. Updating Verizon Message+ to the latest version will clear all of the errors inside the app. See the steps below on how you can do that.

Go to the Google Play Store

1. Open Google Play Store.

In the Play Store search box, type in Verizon Messages

2. In the search box, type in Messages+ or Verizon Messages and tap the magnifying glass to search for the app.

3. Select Verizon Messages.

Tap on Update

4. If an update is available, you will see an Update button instead of the Open button.

5. Tap on the Update button and wait for the app to update

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Solution 3. Reinstall Message+

If you’re using a Verizon Message+ APK, you might want to uninstall the app and download it from the Google Play Store. As there are several ways to uninstall an app from an Android device, we have included one that should work for all Android devices.

Go to Settings

1. On your Android device, go to Settings.

Tap on Apps

2. Go to Apps.

Select Message+

3. Scroll through the installed apps list and open Message+.

 Tap Uninstall

4. Tap Uninstall.

Tap OK to confirm

5. Then, tap OK to confirm.

Go to the Google Play Store

6. Then, go back to the home screen, and open Google Play Store.

Search for Verizon Messages in the Play Store

7. In the search box, type in Messages+ or Verizon Messages and tap the magnifying glass to search for the app.

Tap Install

8. Tap the Install button.

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Solution 4. Update the Android Operating System (OS)

Often Verizon Message+ and the device firmware are incompatible with each other. You may resolve the compatibility issue by updating your device’s operating system. Check whether an update for your device is available, and then download it and allow your device to install it. Here’s a guide on how you can typically do that:

Go to Settings

1. On your Android device, go to Settings.

Tap on Software update

2. Scroll down and tap Software Update.

Tap on Download updates manually

3. Then, tap Download updates manually.

4. Allow the device download and install all the pending software updates.

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Solution 5. Perform a Factory Reset

Performing a factory reset on your Android device will delete any apps, messages, and other data and information that you may have on it. Therefore, you ought to create a backup of all of your data before proceeding.

Go to Settings

1. On your Android device, go to Settings.

Tap on General management

2. Scroll down and tap General management.

Tap on Reset

3. Then, tap Reset.

Select Factory data reset

4. Tap on Factory data reset.

Note that the Factory data reset will erase all of the data on your device.

Tap on Reset

5. Then, tap Reset.

Tap on Delete all

6. Tap Delete All, and your device will be reset.

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Video Guide on How to Fix Message+ Keeps Stopping

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About the author:

Tomas Meskauskas

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010. Follow me on Twitter to stay informed about the latest tech news or online security threats. Contact Tomas Meskauskas.

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