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How to Fix Message+ Keeps Stopping

Message+ Keeps Stopping on Your Android Device? Follow Our Troubleshooting Guide to Fix It

Message+ is a popular texting app by Verizon. However, Message+ may start crashing or stop working. This article delves deeper into this problem and offers solutions to fix it.

Verizon Message+ Keeps Stopping

Recently, many users started having trouble with Message+ for Android, with the app crashing when they try to open it and when they try to attach a contact or file to their message. In some cases, the app crashes randomly while casually reading a text message.

Verizon's Message+ may start crashing due to bugs and glitches. System bugs often occur when a program is installed incorrectly.

The app requires a certain amount of storage to run properly, so it may also stop working because your device's storage is full.

Furthermore, it may crash due to the app's cache and software issues related to your Android smartphone. The app crashes when trying to open it and that they get the "Message+ keeps stopping" error message.

If Message+ is not working for you, then the first thing you should do is restart your device as a simple restart often fixes bugs and glitches. If restarting your device doesn't work, we invite you to use the troubleshooting solutions provided below.

Video Guide on How to Fix Message+ Keeps Stopping

Table of Contents:

Solution 1. Clear Message+ Cache and Data

Clearing the Verizon Message+ app's cache and data should fix the "Message+ Keeps Stopping" error. Corrupted cache and data and incorrect settings might be the cause of why the app isn't working properly. See the steps below on how you can clear the Verizon Message+ cache and data.

Go to Settings

1. On your Android device, go to Settings.

Go to Apps

2. Go to Apps.

Select Message+

3. Scroll through the installed apps list and open Message+.

Tap on Storage

4. Tap on Storage.

Tap Clear Cache

5. Tap on Clear Cache.

Tap on Clear Data

6. Then, tap on Clear Data.

Tap on Delete to confirm the action

7. Select Delete.

Select Google Play Store

8. Return to the installed apps list and tap on Google Play Store.

Tap on Storage

9. Tap on Storage.

Tap on Clear Cache

10. Again, Tap on Clear Cache.

Tap on Clear Data

10. Lastly, tap on Clear Data.

Tap on Delete to confirm the action

12. Select Delete.

Hold down the Power button and tap Restart

11. Restart your Android device.

12. Hold down the power button and tap on Restart.

Tap on Restart again to confirm

13. Tap on Restart to confirm.

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Solution 2. Update Message+

Message+ may start crashing due to it being out of date. Therefore, the easiest thing to do is update the app using the Google Play Store. Updating Verizon Message+ to the latest version will clear all of the errors inside the app. See the steps below on how you can do that.

Go to the Google Play Store

1. Open Google Play Store.

In the Play Store search box, type in Verizon Messages

2. In the search box, type in Messages+ or Verizon Messages and tap the magnifying glass to search for the app.

3. Select Verizon Messages.

Tap on Update

4. If an update is available, you will see an Update button instead of the Open button.

5. Tap on the Update button and wait for the app to update

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Solution 3. Reinstall Message+

If you're using a Verizon Message+ APK, you might want to uninstall the app and download it from the Google Play Store. As there are several ways to uninstall an app from an Android device, we have included one that should work for all Android devices.

Go to Settings

1. On your Android device, go to Settings.

Tap on Apps

2. Go to Apps.

Select Message+

3. Scroll through the installed apps list and open Message+.

 Tap Uninstall

4. Tap Uninstall.

Tap OK to confirm

5. Then, tap OK to confirm.

Go to the Google Play Store

6. Then, go back to the home screen, and open Google Play Store.

Search for Verizon Messages in the Play Store

7. In the search box, type in Messages+ or Verizon Messages and tap the magnifying glass to search for the app.

Tap Install

8. Tap the Install button.

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Solution 4. Update the Android Operating System (OS)

Often Verizon Message+ and the device firmware are incompatible with each other. You may resolve the compatibility issue by updating your device's operating system. Check whether an update for your device is available, and then download it and allow your device to install it. Here's a guide on how you can typically do that:

Go to Settings

1. On your Android device, go to Settings.

Tap on Software update

2. Scroll down and tap Software Update.

Tap on Download updates manually

3. Then, tap Download updates manually.

4. Allow the device download and install all the pending software updates.

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Solution 5. Perform a Factory Reset

Performing a factory reset on your Android device will delete any apps, messages, and other data and information that you may have on it. Therefore, you ought to create a backup of all of your data before proceeding.

Go to Settings

1. On your Android device, go to Settings.

Tap on General management

2. Scroll down and tap General management.

Tap on Reset

3. Then, tap Reset.

Select Factory data reset

4. Tap on Factory data reset.

Note that the Factory data reset will erase all of the data on your device.

Tap on Reset

5. Then, tap Reset.

Tap on Delete all

6. Tap Delete All, and your device will be reset.

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About the author:

Rimvydas Iliavicius

Rimvydas is a researcher with over four years of experience in the cybersecurity industry. He attended Kaunas University of Technology and graduated with a Master's degree in Translation and Localization of Technical texts in 2017. His interests in computers and technology led him to become a versatile author in the IT industry. At PCrisk, he's responsible for writing in-depth how-to articles for Microsoft Windows. Contact Rimvydas Iliavicius.

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