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Fix Windows Update Error 0x80080005

8 Ways to Fix Windows Update Error Code 0x80080005

The Windows Update service is prone to having various problems. This article is dedicated to Windows 10 Update Error 0x80080005, one of many errors you can encounter while updating Windows 10.

0x80080005

Sometimes, the Windows Update service runs into problems that prevent it from installing updates. Many users have complained that whenever they try to Update Windows 10, they get an error that says:

"There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80080005)"

What Causes This Error and How to Fix it

The main reason you may get error 0x80080005 is antivirus or some other security software blocking the Background Intelligent Transfer Service (BITS). As a result, the system security descriptors are then unable to access the System Volume Information folder.

Therefore, to resolve the issue, try to temporarily disable your third-party antivirus program and then try updating Windows.

If disabling your antivirus program doesn't fix error 0x80080005, you may also try running the Windows Update troubleshooter. However, there's no guarantee that the Update troubleshooter will resolve the issue.

Other methods known to fix error 0x80080005 effectively include resetting SoftwareDistribution and catoot2 folders, performing a DISM health scan, and performing an SFC scan.

Video Guide on How to Fix Windows Update Error 0x80080005

Table of Contents:

Solution 1. Run Windows Update Troubleshooter

You should start fixing Windows Update Error 0x80080005 by running the Windows Update Troubleshooter, specifically designed to resolve all update-related problems.

Right-click Start and click Settings

1. Right-click the Start Menu button and click Settings.

Select Update & Security

2. Go to Update & Security.

In the left pane select Troubleshoot

3. Then, click Troubleshoot.

Click Additional troubleshooters

4. Click Additional troubleshooters.

Select Windows Update and click Run the troubleshooter

5. Select Windows Update and click Run the troubleshooter.

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Solution 2. Use Windows 10 Update Assistant

Go to the Windows Update assistant download page

1. Open your web browser and go to the Windows 10 Update Assistant download page.

Click Update now

2. Click Update now to download the Windows 10 Update Assistant.

3. Then, run the Update Assistant.

Click Update Now

4. The Windows 10 Update Assistant will check your Windows version. Click Update Now.

Click Next

5. Then, click Next.

6. Wait for Windows to update. Take note that the update process may take a while.

Click Restart now

7. Click Restart now when prompted.

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Solution 3. Clean the Windows Update Cache

1. Hold down Windows+R keys to open the Run dialog box.

Type in CMD in the Run dialog box and open Command Prompt in elevated mode

2. Type in CMD in the Run dialog box and hold down Shift+Ctrl+Enter keys to open the elevated Command Prompt.

Stop the Windows Update service

3. In the Comand Prompt Window, type in net stop wuauserv to stop Windows Update Service.

4. Close the Command Prompt.

Navigate to the DataStore folder

5. Then, hold down Windows+R keys to open the Run dialog box.

6. Type in %windir%\SoftwareDistribution\DataStore in and click OK.

Select all files in DataStore folder and delete them

7. Hold down Ctrl+A to select all files in the folder. Right-click the selection and click Delete.

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Solution 4. Take ownership of System Volume Information directory

1. Hold down Windows+R keys to open the Run dialog box.

Type in CMD in the Run dialog box and open Command Prompt in elevated mode

2. Type in CMD in the dialog box and hold down Shift+Ctrl+Enter keys to open elevated Command Prompt.

Enter the command to take ownership of System Volume Control Information directory

3. In the Command prompt window, type in cmd.exe /c takeown /f "C:\System Volume Information\*" /R /D Y && icacls "C:\System Volume Information\*" /grant:R SYSTEM:F /T /C /L and hit the Enter key.

4. Reboot your PC.

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Solution 5. Enable download of Optional features directly from Windows Update

This solution won't work on Windows 10 Home Edition since the Home Edition does not have the Group Policy Editor.

1. Hold down Windows+R keys to open the Run dialog box.

Type in gpedit.msc in the Run dialog box and click OK

2. In the Run dialog box, type in gpedit.msc and click OK.

Navigate to the Specify Settings for Optional Content Installation

3. In the left pane, navigate to Administrative Templates.

4. Then, navigate to System.

5. In the right pane, double-click Specify Settings for Optional Content Installation.

Enable Optional Component installation using Windows Update

6. At the top-right of the window, tick the Enabled option.

7. Then, mark the checkbox next to Download Repair Content and options features directly from Windows Update instead of Windows Server Update Services (WSUS).

8. Click Apply and click OK to save the changes.

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Solution 6. Run the System File Checker (SFC) Scan

1. Hold down Windows+R keys to open the Run dialog box.

Type in CMD in the Run dialog box and open Command Prompt in elevated mode

2. In the Run dialog box, type in CMD and hold down Ctrl+Shift+Enter keys to open the elevated Command Prompt.

Type in SFC /ScanNow and hit Enter

3. In the Command Prompt window, type in sfc /scannow and hit the Enter key to start the scan.

4. Once the scan has been completed, restart your PC.

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Solution 7. Run the Deployment Image & Servicing Management (DISM) Scan

1. Hold down Windows+R keys to open the Run dialog box.

type-in-cmd-and-open-command-prompt-in-elevated-mode

2. In the Run dialog box, type in CMD and hold down Ctrl+Shift+Enter keys to open the elevated Command Prompt.

Run DISM ScanHealth and RestoreHealth commands

3. In the Comand Prompt window, type in DISM /Online /Cleanup-Image /ScanHealth and hit the Enter key.

4. Then, type in the DISM /Online /Cleanup-Image /RestoreHealth command and hit the Enter key.

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Solution 8. Reset Windows Update Components Manually

1. Hold down Windows+R keys to open the Run dialog box.

Type in CMD in the Run dialog box and open Command Prompt in elevated mode

2. In the Run dialog box, type in CMD and then hold down Shift+Ctrl+Enter keys to open the elevated Command Prompt.

Stop Windows Update-related services and dependancies

3. Type in the following commands and hit Enter after entering each one:

  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver

After the services have been disabled, rename the SoftwareDistribution and Catroot2.

4. Type in ren C:\Windows\SoftwareDistribution SoftwareDistribution.old and hit Enter.

5. Then, type in ren C:\Windows\System32\catroot2 Catroot2.old and hit Enter.

Restart Windows Update-related services and dependanices

6. Type in the following commands and hit Enter after entering each one:

  • net start wuauserv
  • net start cryptSvc
  • net start bits
  • net start msiserver

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About the author:

Tomas Meskauskas

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010. Follow me on Twitter to stay informed about the latest tech news or online security threats. Contact Tomas Meskauskas.

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