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How to Fix Logitech Wireless Mouse Not Working

Your wireless Logitech mouse isn’t working? Here are a few ways you can fix that

Logitech is a renowned PC peripheral manufacturer, best known for its quality keyboards, mice, headsets, and gaming-focused peripherals. However, in some cases, Logitech wireless mice stop working and many users have a hard time figuring out what the problem might be. This article will shed some light on this issue and provide you with ways to resolve it.

Logitech is a Swiss-American-owned company that manufactures computer peripherals and software. It’s one of the world’s leading manufacturers of interface devices for personal computers and other digital products.

Logitech has a number of product lines that extend to various remote controls, security cameras, webcams, computer speakers, smartphone accessories, tablet keyboards, and so on. However, the company is best known for its PC input devices such as mice, keyboards, headsets, and gamepads.

The company’s flagship computer accessories  Logitech MX line and the Logitech G line for gaming peripherals include many models of wireless mice. Logitech’s wireless mice products sometimes have connectivity issues which leave users without the ability to use their computers.

Fix Logitech wireless mouse not working

Sometimes, the mice might stop working due to a low battery, being connected to the wrong port, using them on the wrong surface, and so on.

The first thing you should do is check your mouse’s battery. If your batteries are failing, then you should experience choppy mouse cursor movements. Insert a new battery into your mouse, but before you do, leave your mouse without a battery for a few minutes allowing it to fully discharge. Also, remove the USB receiver. Doing these things will perform a hard reset of the device. Then, insert the new battery and plug the USB receiver, and check if that fixed the issue.

Another reason your mouse cursor’s movements may be choppy is if you’re using your mouse on an incorrect surface such as a glossy desktop. Try a different surface or try using your mouse on a quality mousepad.

Connect the USB mouse receiver to a different USB port. If your wireless Logitech mouse suddenly stopped working, try plugging its USB receiver into a different USB port. If your computer’s configuration has changed in some way, the USB port to which you usually connect your mouse might not work anymore.

Furthermore, you have a desktop computer and you usually connect your mouse using one of the USB ports at the front of the PC case, then, try plugging it into a port at the backside of the PC. If you’re using a laptop, test all of the USB ports on both sides of the laptop.

However, in most cases, Logitech mice stop working due to driver issues. Drivers are essential for any device to function properly and while you may not think that mouse drivers are important, rest assured that they are.
There are two ways you can go about updating the drivers of your Logitech mouse. Both methods involve going to your computer’s Device Manager.

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Solution 1. Update Logitech Mouse Drivers

Updating your Logitech mouse drivers should make it work again. This tutorial will show you how you can update your mouse drivers automatically. Naturally, you will have to get a substitute mouse if you have a desktop PC. If you have a laptop, then you’ll have to use its touchpad.

1. Hold down Windows+R keys to open the Run dialog box.

Type in devmgmt.msc and click OK

2. In the dialog box, type in devmgmt.msc and click OK.

Click Update driver

3. Then, expand the Mice and other pointing devices category.

4. Right-click your Logitech mouse and click Update driver.

Select Automatically search for drivers

5. Then, click Search automatically for drivers.

6. Allow for Windows to search for and install the latest drivers for your Logitech mouse.

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Solution 2. Reinstall Logitech Mouse Drivers

The second solution to your Logitech mouse not working is reinstalling its drivers from scratch. The process for doing this may not be apparent at first glance as there is no button saying “Reinstall Drivers”. Nevertheless, you can easily do this yourself. Reinstalling your mouse drivers will require you to go to the Device Manager.

1. Hold down Windows+R keys to open the Run dialog box.

Type in devmgmt.msc in the Run dialog box and click OK

2. In the dialog box, type in devmgmt.msc and click OK.

Right-click your Logitech mouse and click Uninstall device

3. Then, expand the Mice and other pointing devices category.

4. Right-click your Logitech mouse and click Uninstall Device.

5. Close the Device Manager.

6. Restart your computer.

7. Once your computer boots up, Windows will detect your Logitech mouse and will download and install the latest drivers automatically.

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Solution 3. Use Logitech Firmware Update Tool

If updating and reinstalling the drivers using Windows Device Manager doesn’t fix the issue. You can use the Logitech Firmware Update Tool.

Visit the Logitech Firmware Update Tool download page

1. Open your web browser and go to the Logitech Firmware Update Tool download page.

Click Download Now

2. To get the Firmware Update Tool, click the Download Now button. Note that you can click the All downloads button and select a different operating system.

Click Continue

3. Once it’s downloaded, run the Firmware Update Tool.

4. The tool will scan your system for compatible devices.

5. Click Continue.

Click Update

6. Then, click the Update button.

Click Close

7. Once the tool has successfully updated the receiver firmware, close the program.

 

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Video Instructions on How to Fix Logitech Wireless Mouse Not Working

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About the author:

Tomas Meskauskas

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010. Follow me on Twitter to stay informed about the latest tech news or online security threats. Contact Tomas Meskauskas.

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