How to Fix Microsoft Defender Remediation Incomplete

How to Fix Microsoft Defender Remediation Incomplete

Windows Defender has been around for more than a decade but is still plagued with various interface bugs, and the "Remediation incomplete" is an excellent example of one. This article will explain the cause of this error and how you can fix it.

Windows Defender Remediation Incomplete

Microsoft Defender may detect a file you downloaded as a severe threat, and when you go to your Downloads folder, you won't see your downloaded file. Microsoft Defender might remove the file and say that your PC's security is in good standing. However, if you go to the "Protection History" window, you will see a "Remediation incomplete" error message.

The most common cause for the "Remediation incomplete" error is a downloaded file, but it can also be an installed program. Windows Defender might not like a program you downloaded, particularly if it's zipped, and classify it as a Trojan.

A "Remediation Incomplete" message may appear in the event of false-positive detection. Microsoft Defender may flag a safe file as malicious.

You may also get this error message if a malicious file was, in fact, on your PC. If that's the case, you can check the scan logs in "Protection history," which will include the file path of the malware.

Video Guide on How to Fix Microsoft Defender "Remediation Incomplete"

Table of Contents:

Method 1. Delete Microsoft Defender Protection history

If you know for sure that the "Remediation incomplete" error occurred due to Microsoft Defender flagging a completely safe file, then you can clear the Microsoft Defender's Protection history by navigating to its hidden folder where the history logs are located and deleting all of the files there.

Open Start and type in File Explorer

1. Click the Start Menu button, type in File Explorer and click the result.

Open View menu and tick Hidden items option

2. Click View in the menu bar and tick the Hidden items option.

3. Then, you have to navigate to C:\ProgramData\Microsoft\Windows Defender\Scans\History\Service

4. Go to This PC.

5. Go to your primary hard drive (usually Local Disk (C:)).

6. Open the ProgramData folder.

7. Then, go to Microsoft.

8. Go to the Windows Defender folder.

Click Continue to access folder

9. Open the Scans folder. Click Continue to get access.

10. Go to History.

Right-click the Service folder and click Delete

11. Select the Service folder, right-click it and click Delete.

Once you delete the Service folder, the "Remediation incomplete" error will go away.

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Method 2. Run a System File Check Scan

The Windows System File Checker is a built-in tool ideal for resolving issues regarding corrupted files. You can perform a System File Checker (SFC) scan that will scan your computer for corrupted files and automatically fix problems related to Microsoft Defender.

1. Hold down Windows+R keys to open Run.

Type in CMD

2. Then, type in CMD and hold down Ctrl+Shift+Enter keys to open the elevated Command Prompt.

Execute the SFC /Scannow command

3. In the Command Prompt window, type in SFC /scannow and hit Enter to execute the command.

4. Wait for the scan to complete.

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Method 3. Reset your Computer using Recovery

Note that using this method will allow you to keep all of your files but remove all of the applications you've installed.

Right-click Start button and click Settings

1. Right-click the Start Menu, and click Settings.

Go to Update & Security

2. Select Update & Security.

Select Recovery

3. Click Recovery located on the left side of the window.

Click Get started

4. Click Get Started.

Select Keep my files

5. Select Keep My Files.

Select Local Reinstall

6. Select Local reinstall.

Click Next

7. Click Next.

Click Reset

8. Click Reset.

9. Wait for the resetting process to complete.

Note that you might have to change the resolution manually as Windows might not set it automatically.

Right-click desktopn and click Display settings

10. Click the right mouse button, and click Display settings.

Select recommended resolution

11. Open the display resolution drop-down menu and select the recommended resolution.

Click Keep changes

12. Click Keep changes.

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About the author:

Rimvydas Iliavicius

Rimvydas is a researcher with over four years of experience in the cybersecurity industry. He attended Kaunas University of Technology and graduated with a Master's degree in Translation and Localization of Technical texts in 2017. His interests in computers and technology led him to become a versatile author in the IT industry. At PCrisk, he's responsible for writing in-depth how-to articles for Microsoft Windows. Contact Rimvydas Iliavicius.

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