If you get the “Audio services not responding” error, read this article on how to fix it
If you run the Windows audio troubleshooter, hoping it will quickly fix your audio-related issues, but get an “Audio services not responding” error message, then that means that your audio device is not responding. As a result, the audio device doesn’t respond to your computer’s commands. We have compiled a list of guides that should help you fix this error and allow you to have sound on your PC again.
Windows audio services may fail for one reason or another, and when they do, there’s usually no audio whatsoever. So you can’t play any audio or video files, Watch videos on YouTube, play video games, and so on.
Windows 10 has built-in troubleshooters dedicated to fixing various commonly occurring issues with some devices. These troubleshooters include Internet connection, printer, Windows Update, Bluetooth, incoming connections, keyboard, network adapter, power, program compatibility, audio, and many more.
There is little to no information about the causes for the “Audio services not responding” error. All we know is that this error may occur after upgrading your version of Windows 10 using Windows Update. Therefore, it’s usually not the fault of the sound device itself, as is likely the result of Windows Update tampering with the audio services. Interestingly, you may get this error message even after restarting the audio service.
In Windows 10, the Audio service depends on three other Windows services: RPC Endpoint Mapper, Remote Procedure Call (RPC), and DCOM Server Process Launcher. To have audio on your PC, all three of these services must be running and running correctly.
You can fix the “Audio services not responding” error on your own. The first thing you should do is restart the audio services. As previously mentioned, restarting audio services doesn’t always work, but it’s worth trying nonetheless.
If the audio drivers on your PC are out of date, you may also get the “Audio services not responding” error. If that’s the case, then you should try updating the audio drivers.
The third thing you can try is to re-add your user account to your system using the elevated Command prompt. Windows functions based on permissions distributed to its users, so some users have administrative privileges, while others don’t. Therefore, running the “add networkservice” and “add localservice” commands will reinstate your user account and fix the “Audio services not responding” error.
Lastly, You can use the Windows Registry Editor to modify the Windows Audio Endpoint Builder service’s registry key, which is vital to having audio on your computer. all you have to do is replace the value data in ServiceDll from %SystemRoot%\System32\Audiosrv.dll to %SystemRoot%\System32\AudioEndPointBuilder.dll, and that’s it.
Now that we’ve covered all of the information available about the “Audio services not responding” error and the ways you can fix it, try the step-by-step guides provided below to fix your audio problem.
Table of Contents:
- Method 1. Restart audio services
- Method 2. Update the audio drivers
- Method 3. Fix local account configurations
- Method 4. Modify Windows Audio Endpoint Builder registry key
- Video guide on how to fix "Audio Services Not Responding" error in Windows 10
Method 1. Restart audio services
Since the Windows audio troubleshooter can’t do anything about the “Audio services not responding” error, the first thing you should try is to manually restart the audio-related services responsible for managing the audio on your PC. As well as other services including Remote Procedure Call (RPC), RPC Endpoint Mapper, and DCOM Server Process Launcher that are required to run for the Windows Audio service to run properly.
1. Hold down Windows+R keys to open the Run dialog box.
2. Type in services.msc and click OK.
3. Scroll through the services list and find RPC Endpoint Mapper. If it’s not running, right-click it and click Start.
4. Find DCOM Server Process Launcher. If it’s not running, right-click it and click Start.
5. Find Remote Procedure Call (RPC). If it’s not running, right-click it and click Start.
6. Scroll through the services list and find Windows Audio Endpoint Builder. Right-click it and click Properties.
7. Open the Startup-type drop-down menu and select Automatic and click Apply.
8. Then, click Start and click OK to close Properties.
9. Then, find Windows Audio. Right-click it and click Properties.
10. Open the Startup-type drop-down menu and select Automatic and click Apply.
11. Then, click Start and click OK to close Properties.
Method 2. Update the audio drivers
If you started having audio issues after updating the audio drivers, it might be because you installed incompatible drivers. Also, the drivers may have been installed incorrectly. Therefore, you can try updating or rolling back the drivers using Windows Device Manager.
1. Right-click the Start Menu button and click Device Manager.
2. Expand the Sound, video and game controllers list.
3. Identify your audio device as there might be more than one.
4. Right-click the audio adapter and click Update driver.
5. Click Automatically search for drivers. Windows will check for the latest driver version for your device and install it automatically.
6. If updating the audio drivers doesn’t fix the issue, you can try reinstalling them.
7. Right-click the audio device and click Uninstall Device.
8. Click Uninstall to confirm the action.
9. Then, Restart your PC and allow for Windows to automatically download and install the audio drivers.
Method 3. Fix local account configurations
If your local account configurations have been tampered with, open the Command prompt and enter the commands provided below to fix them and automatically start the audio service.
1. Hold down Windows+R keys to open Run.
2. Type in CMD in the Run dialog box and hold down Shift+Ctrl+Enter to open elevated Command prompt.
3. In the Command prompt window, type in net localgroup Administrators /add networkservice and hit Enter.
4. Type in net localgroup Administrators /add localservice and hit Enter.
5. Type in SC config Audiosrv start= auto and hit Enter.
6. Type in REG ADD “HKLM\SYSTEM\CurrentControlSet\Services\Audiosr” /V start /T REG_DWord /D 2 /F and hit Enter.
7. Lastly, type in secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose and hit Enter.
You can copy-paste all of the commands shown from the article linked in the video description.
Method 4. Modify Windows Audio Endpoint Builder registry key
The Windows Registry contains a collection of low-level settings that can be used to reconfigure or fix specific issues related to audio. This method includes modifying the value data of the Windows Audio Endpoint Builder service. Note that you should exercise caution when modifying the Windows Registry to avoid creating more problems.
1. Hold down Windows+R keys to open Run.
2. Type in regedit in the Run dialog box and click OK.
3. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AudioEndPointBuilder\Parameters.
4. Find and right-click ServiceDll and click Modify.
5. If the set value is %SystemRoot%\System32\Audiosrv.dll, then erase it.
6. Replace the value with %SystemRoot%\System32\AudioEndPointBuilder.dll and click OK.
7. Restart your PC to apply the changes.
Video guide on how to fix "Audio Services Not Responding" error in Windows 10