Error loading player: No playable sources found

How To Easily Fix The "Error loading player: No playable sources found" Error

You may have experienced problems while trying to watch videos or listen to audio media using your web browser. For example, you might receive the "Error loading player: No playable sources found" error and are unable to play video and audio directly from a particular website (or any website).

This error can be very frustrating, especially if you are trying to do work or research that requires video or audio. Many people have experienced "Error loading player: No playable sources found" for long periods (days or even weeks). Fortunately, there are ways to fix this error, which is becoming less prevalent due to solutions posted online. To fix the error, you might need to update the web browser, update or reinstall Adobe Flash Player, clear the browsing cache, add the particular site that contains audio or video to the Flash exceptions list and allow it, check if sites on the browser are allowed to run Flash, and check that installed third-party programs are not interfering with the browser and Adobe Flash Player.

In this guide, solutions are described thoroughly with screenshots. Follow the steps below and hopefully you will be able to watch videos and play audio within minutes.

error loading player. no playable sources found

Table of Contents:

Update Web Browser

First, check if the browser is up-to-date. Most current browsers have an automatic update feature and so you do not need to update them manually. It is possible, however, that your browser is affected by bugs and thus unable to update itself automatically. Here, we show you how to check for Google Chrome and Mozilla Firefox updates manually. To check if you are using the latest browser version, open Google Chrome and click the three dots in the top-right corner, select "Help", and then click "About Google Chrome".

You will see the browser version. If it is not the latest, you should see a notification suggesting that you update Chrome. If there is no notification, the browser has been already updated to the latest version and you need to try a different method (below) to solve the problem.

update your web browser step 1

To manually check for Mozilla Firefox updates, open the browser and click the three stripes (Open menu) in the top-right corner, and then click the "Help" option.

update your web browser step 2

A new contextual menu will appear - click the "About Firefox" option.

update your web browser step 3

Mozilla Firefox will start checking for updates. If there are any updates found, Mozilla will install them. If you already have the latest version, you will see the "Firefox is up to date" status.

update your web browser step 4

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Make Sure that Flash is Enabled

Adobe Flash Player is a free software created by Macromedia and used to view and stream audio and video, multimedia, and RIA (Rich Internet Application) created on the Adobe Flash platform. Adobe Flash Player runs as a plug-in on browsers but also works on supported mobile devices. Latest versions of Adobe Flash Players are available on Windows, Macintosh OS X, Linux, and ChromeOS. It also runs on web browsers such as Internet Explorer, Microsoft Edge, Mozilla Firefox, Google Chrome, Opera, and Safari. To check if Flash is enabled on Google Chrome, simply type "chrome://settings/content" into the address bar and press Enter. You will see a list of content settings - find "Flash" and click it.

make sure that flash is enabled step 1

If you wish Flash to be enabled, ensure that the toggle is switched to the "On" position and it states "Ask first (recommended)" and not "Block sites from running Flash".

make sure that flash is enabled step 2

To check if Flash is enabled on Mozilla Firefox, click the tree stripes in the top-right corner and select the "Add-ons" option from the contextual menu.

make sure that flash is enabled step 3

Now select the "Plugins" section on the left pane and then select the "Always Activate" option near the Shockwave Flash, or select the "Ask to Activate" option if you want Firefox to ask you first before it starts using Shockwave Flash on a particular website.

make sure that flash is enabled step 4

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Reinstall Adobe Flash Player

It is possible that there are some corruptions in the installed version of Adobe Flash Player and you need to reinstall it. Uninstall the currently-installed Adobe Flash Player and download the latest Adobe Flash Player manually from Adobe's website. Install it, restart your computer, and see if this fixes the "Error loading player: No playable sources found" error.

NOTE: Make sure that you untick the checkboxes under Optional offers, unless you want the Adobe Flash installer to install McAfee Security Scan Plus and McAfee Safe Connect utilities.

reinstall adobe flash player

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Clear Browsing Cache

Browsing data consists of a records of web pages that you have visited in past browsing sessions, and typically includes the name of the website as well as its corresponding URL. Other private data components such as cache, cookies, saved passwords, etc., are also saved during your browsing session. This stored data can slow down your browser, prevent you from accessing websites, or even cause the "Error loading player: No playable sources found" error. To clear Google Chrome's browsing data cache, click the three dots in the top-right corner, select "More tools", and click "Clear browsing data...".

clear browsing cache step 1

In Clear browsing data window, select the data you want to remove from your Google Chrome browsing cache and click the "CLEAR DATA" button. Make sure that you select to remove "Cookies and other site data", "Cached images and files" and "Hosted app data" and select the time range as "All time". Restart Google Chrome and see if you still receive the "Error loading player: No playable sources found" error.

clear browsing cache step 2

To clear browsing cache in Mozilla Firefox, click the three stripes in the top-right corner and select "Options".

clear browsing cache step 3

Now select "Privacy & Security" on the left pane and then click "clear your recent history" under "History". Then click "Clear Now" under "Cached Web Content".

clear browsing cache step 4

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Edit Browser Flash Exceptions Settings

You can manage exceptions in most popular web browsers and allow specific websites to run Flash. To add a particular website as an exception in Google Chrome, type the "chrome://settings/content/flash" address into Chrome's address bar and press Enter. Click the "Add" button beside the "Allow" section and enter that particular website's address (that gives the "Error loading player: No playable sources found" error) and click "Add". If there is more than one page giving this error, then repeat this step until you have entered all problematic websites as exceptions.

clear browsing cache step 5

We hope that the above guide provided a solution that fixed the problem and you can now watch videos and play audio. If you know of another method that fixed "Error loading player: No playable sources found", please share it with us by leaving a comment in the section below.

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