Google Chrome Black Screen

How To Easily Fix Google Chrome Black Screen Problem

First launched in 2008, Google Chrome is now the most popular web browser. It has a simple design that makes it easy to browse the web securely. Furthermore, it allows users to synchronize their preferences, bookmarks, etc., across multiple devices. It may be not the fastest web browser available, but has many other advantages and is fast enough for most users.

Despite its popularity, Google Chrome is not perfect and problems do occur, including the black screen issue. Some users have reported that the Google Chrome window goes black when maximizing a minimized Google Chrome window. Others have reported that they see a black screen when simply attempting to open a web page. There are a number of different situations that can result in the black screen. To fix this problem, you might need to disable hardware acceleration, disable certain Chrome flags, reinstall Google Chrome, adjust its compatibility, edit shortcut parameters, update Adobe Flash Player, and take other measures.

Obviously, you will not be able to apply all of these methods if the black screen appears when you launch Google Chrome, but there are methods that do not require Google Chrome to be opened. Read the guide below, apply the methods one-by-one, and check if they solve the black screen problem.

google chrome black screen problem

Table of Contents:

Disable Extensions

If you are able to access Google Chrome settings, we recommend that you to try to disable any installed and enabled extensions. Extensions are software programs that allow users to customize their browsing experience. Using extensions you can make Chrome (or other web browsers) compatible with your personal needs and preferences. It is possible that some of the installed extensions are causing the black screen problem. To access Google Chrome extensions, click the three dots in the top-right corner, select "More tools", and then click "Extensions".

disable extensions step 1

You will see a list of installed extensions and you can choose whether if you wish to disable or remove them. If disabling extensions solves the problem, you will know that one of the extensions (or more than one) is causing the black screen problem. If this is the case, enable installed extensions one-by-one to see which one is causing the problem, and then remove it.

disable extensions step 2

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Enable Compatibility Mode

This method does not require Google Chrome to be opened. Compatibility mode allows users to emulate an older version of software or to mimic another operating system to allow incompatible or older software to remain compatible with the computer's current state. To run Google Chrome in compatibility mode, right-click the Google Chrome shortcut on the desktop and select "Properties" from the contextual menu. Then go to the "Compatibility" tab, tick the "Run this program in compatibility mode for" checkbox, and select the operating system version. Some users have reported that selecting to run Google Chrome program in compatibility mode for Windows 7 solved the issue. Apply this setting by selecting Windows 7 and clicking "Apply". If Google Chrome still shows the black screen, change the compatibility mode options and select another Windows version.

enable compatibility mode

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Delete Local Storage Folder Contents

This method does not require Google Chrome to be opened and includes removing all Local Storage folder contents. The folder is hidden by default and you will first need to instruct Windows to show hidden files. Type the "folder options" in Search and click the "File Explorer Options" result.

delete local storage folder contents step 1

Go to the "View" tab and enable the "Show hidden files, folders, or drives" option and click "Apply".

delete local storage folder contents step 2

Now go to Local Disk (C:) -> Users -> select your user -> AppData -> Local -> Google -> Chrome -> User Data -> Default -> Local Storage and delete all files or folders in the Local Storage folder. Now open Google Chrome and see if the black screen problem is fixed.

delete local storage folder contents step 3

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Disable Hardware Acceleration

It is possible to make Google Chrome use (or not use) hardware acceleration (if available). When hardware acceleration is enabled, Google Chrome passes most graphical tasks to the GPU (Graphics Processing Unit) and utilizes more hardware. Generally, this is a good thing, since the GPU is designed to perform these tasks it makes it easier for Google Chrome to perform various tasks. Despite this, some users have reported that disabling the "Use hardware acceleration when available" feature fixed the black screen issue. To disable this feature, click the three dots in the top-right corner of the Google Chrome browser and select "Settings".

disable hardware acceleration step 1

Scroll down until you find the "Advanced" button and click it.

disable hardware acceleration step 2

Scroll down to the "System" section and find the "Use hardware acceleration when available" option. Toggle the switch to the "Off" position and click "Relaunch". This will disable the hardware acceleration option and restart Google Chrome. Check if the black screen problem persists.

disable hardware acceleration step 3

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Resize Google Chrome Window

Some users have reported that resizing the Google Chrome window solved the problem, at least temporarily. Move your mouse cursor to anywhere on the window's edge, click and drag to resize, and make the Google Chrome bigger or smaller. Then change the window size to its original size and check if the black screen problem persists. As we mentioned before, however, this solution is only temporary, but might be useful for further troubleshooting (to access settings, and so on).

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Add No Sandbox Parameter

Sandbox in Google Chrome is an additional built-in layer of protection. Its main purpose is to keep malware and other security threats from infecting your computer, and to protect your computer when you are browsing the web using Google Chrome web browser. As mentioned, this is a security feature and so we would not normally recommend that you permanently disable any features such as this. Nevertheless, some users have reported that disabling this feature fixed the black screen problem. Despite the risk, you may wish to see if this solution will work for you as well. To disable the Sandbox feature, you will need to add the "-no-sandbox" parameter. Right click the Google Chrome shortcut on the dekstop and select "Properties" from the contextual menu. In the Google Chrome Properties window, go to the "Shortcut" tab and find the "Target" line. In our screenshot, you can see that the target is "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe". You may see a different path, however, the point is to add the "-no-sandbox" parameter at the end of the target. In our case, it would look like this: ""C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -no-sandbox". Add this parameter, click "Apply", and launch Google Chrome. Check if this solves the black screen problem.

add no sandbox parameter

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Reinstall Google Chrome

Reinstall Google Chrome might fix the black screen problem, however, this will remove all your bookmarks, passwords, settings, history, etc. To uninstall Google Chrome, right-click Start and select Run, or press Windows key + R on your keyboard to open the Run dialog box.

reinstall google chrome step 1

Type "appwiz.cpl" and press Enter on your keyboard. This will launch the "Programs and Features" window.

reinstall google chrome step 2

In the Programs and Features window, locate the Google Chrome program and uninstall it by right-clicking on it and choosing "Uninstall" from the drop-down menu.

reinstall google chrome step 3

Now download and install Google Chrome again and see if the black screen problem persists.

We hope this guide was helpful and one of the methods solved the black screen issue. If you know of other solutions to this problem, not mentioned in our guide, please share them with us by leaving a comment in the section below.

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Video Showing How To Fix Google Chrome Black Screen Problem:

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