Computer Shuts Down Randomly. How To Fix It?

Computer Shuts Down Unexpectedly/Randomly By Itself. How To Fix It?

Random computer shutdown is a common problem that can occur on any computers or operating system. This does not necessarily indicate a serious problem with the hardware or software, unless the shutdowns occur frequently. Nevertheless, any shutdown can be very frustrating, especially if you lose your data.

Most modern computers are designed to turn off (shut down) automatically if any components overheat. In this way, the computer protects itself from potential dangers relating to overheating. This, however, is not the only reason for random shutdowns. It is also possible that there is a problem with the power supply, a hardware component failure, or the system is infected by a virus or malware.

In this guide, we describe reasons behind random computer shutdown problems and how to solve them, including whether it is a software or hardware problem. If it is a software problem, you might need to turn off features such as Fast Startup or 'sleep' mode. Read the information below for a number of possible solutions to random shutdown problems.

computer shuts down randomly

Table of Contents:

Check for Overheating Issues

As mentioned above, one possible reason for this problem is that computer components are starting to overheat. This can occur if your computer is working at a very high capacity. For example, if you are playing a graphically intense game and the video card cooling fan is not working correctly.

First, check the power supply cooling fan on the back of the computer. A correctly working unit should be moving smoothly and quickly. To check other cooling fans may require you to open the computer case. Check all fans, including CPU, case, video card, hard drive, etc. Ensure sure that none are too loud or making unusual noises. If the power supply cooling fan is too hot, you may need to replace the power supply.

We recommend that you also clean the inside of the computer to eradicate dirt and dust that can cause overheating.

[Back to Table of Contents]

Check for Hardware Failure

If you have recently added new hardware to your computer and subsequently started to experience random shutdowns, the additional hardware might be failing and causing the problem. If possible, remove any recently-added hardware (if it is not essential, such as network or sound cards) and see if the problem persists.

[Back to Table of Contents]

Check for Malware and Viruses

If your computer is shutting down randomly due to software-related problems, scan the operating system for viruses and malware. Some viruses and other infections are designed to cause system crashes, including computer shutdowns. In any case, it is a good idea to scan your system from time-to-time. You can use Windows Defender (a built-in antivirus program), which protects computers against viruses, spyware, and other malicious software. Or, you can run another third-party antivirus package if you have one installed. To run a full system scan using Windows Defender, type "virus" in Search and click the "Virus & threat protection" result.

check for malware or viruses step 1

In the Virus & threat protection window, click "Advanced scan".

check for malware or viruses step 2

Select "Full scan" and click "Scan now". This will start scanning your system for malware. If there are any viruses found, delete them.

check for malware or viruses step 3

You can choose a virus and malware scanner from our Top anti-malware list. The list consists of well-known top spyware removers and will help you choose the right software for your computer's protection. Find the list by clicking this link

[Back to Table of Contents]

Turn Off Fast Startup

Turning off the Fast Startup feature could prevent your computer from shutting down randomly. Fast Startup is a feature in Windows 10 (and also Windows 8) that provides a faster boot time when starting up the computer. It is a useful feature, and one that most people use without knowing. Some people disable it immediately when they receive a new computer with the Windows operating system. With Fast Startup enabled, shutting down your computer might seem like you are completely shutting it down, but this is not entirely true, since it moves into a state between hibernation and shutdown. Leaving Fast Startup enabled should not harm your PC, since it is a Windows feature, but it might be the cause of this problem. To disable Fast Startup, go to Search and type "power". Click on the "Choose power plan" result to open it.

turn off fast startup step 1

In the Power Options window, click "Choose what the power buttons do".

turn off fast startup step 2

Click on "Change settings that are currently unavailable" and then uncheck the "Turn on fast startup (recommended)" option if it is enabled. Click "Save changes" to save the changes made, restart your computer and see if the problem with unexpected shutdowns persists.

turn off fast startup step 3

[Back to Table of Contents]

Update BIOS

BIOS (Basic Input Output System) is software stored on a small memory chip on the motherboard. You might need to access the BIOS to change how the device works or to assist in troubleshooting a problem. It is possible that the hardware responsible for the unexpected shutdowns problem is having problems - updating BIOS could fix the problem. Bear in mind that updating the BIOS is a procedure for advanced users, and if not performed properly, can cause permanent hardware damage.

To update the BIOS, go to the motherboard manufacturer’s website and download the latest BIOS version for the motherboard. There should also be a manual describing how to update the BIOS - ensure that you read this carefully. If you do not know how to update the BIOS, find an expert to avoid damage to your computer.

[Back to Table of Contents]

Reinstall Video Drivers

A device driver is software that informs the operating system and other software how to interact with particular hardware. It is rather like a translator between software and hardware, since they often are created by different manufacturers, companies, or people. The driver facilitates smooth communication between hardware and software. In most cases, computers are unable to send and receive data correctly without drivers. If the appropriate driver is not installed, the device might not function properly and cause various problems. A possible reason for random computer shutdowns is that the video Graphical Processing Unit (GPU) driver needs updating (achieved by reinstalling it). In this guide, we describe how to uninstall and then reinstall the video driver. Before going any further, we recommend that you download the video (GPU) driver from the manufacturer's official website and have it downloaded on your computer or USB.

To update the GPU driver, open Device Manager by right-clicking the Start button and selecting the "Device Manager" result from the contextual menu, or type "device manager" in Search and click the "Device Manager" result.

reinstall video drivers step 1

In Device Manager, you will see a list of devices connected to your computer. Find and expand the "Display adapters" category and right-click the display adapter. Select "Uninstall device".

reinstall video drivers step 2

Mark the "Delete the driver software for this device" checkbox and click "Uninstall".

reinstall video drivers step 3

Now right-click your video device again and select the "Update driver" option from the contextual menu. You will be asked if you want to search for updated driver software automatically or to browse your computer for driver software. If you select the first option, Windows will search your computer and the Internet for the latest driver software for your device. If you select the second option, you must locate and install the drivers manually. Select the second option if you have downloaded the video driver as recommended previously.

reinstall video drivers step 4

Now click the "Browse..." button and locate the downloaded driver. Click OK when selected and then click "Next". The installation process should begin.

reinstall video drivers step 5

If reinstalling the video driver does not solve the problem, update the driver by selecting "Update driver" when right-clicked on the video device and select "Search automatically for updated driver software". Restart the computer and see if the problem is now solved.

We hope this guide was helpful and you were able to solve the problem with random computer shutdowns. If you know of other solutions to this problem, not mentioned in our guide, please share them with us by leaving a comment in the section below.

[Back to Table of Contents]

Video Showing How To Fix Random Computer Shutdowns:

[Back to Top]

Click to post a comment

About the author:

Tomas Meskauskas

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010. Follow me on Twitter to stay informed about the latest tech news or online security threats. Contact Tomas Meskauskas.

Our guides are free. However, if you want to support us you can send us a donation.

About PCrisk

PCrisk logo

PCrisk is a cyber security portal, informing Internet users about the latest digital threats. Our content is provided by security experts and professional malware researchers. Read more about us.

Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.