How To Fix "This webpage has a redirect loop" Error?

How To Fix "This webpage has a redirect loop. ERR_TOO_MANY_REDIRECTS" Error

Google Chrome is probably the most popular web browser and works well with other Google products such as YouTube and Gmail. Despite its popularity and features, Google Chrome (and Mozilla Firefox) users have encountered error code "ERR_TOO_MANY_REDIRECTS", which prevents access to certain web pages. The browser reports that the web page in question has a 'redirect loop'. This error can also occur when attempting to access your Gmail account.

A URL (Uniform Resource Locator) is a unique address of a web page, and each web page is a part of a website with a unique domain name. A web page redirection is a routing process whereby visitors are redirected from one URL to another. This process normally works without problems, unless  errors have been made by webmasters in website design or programming. In this case, a visitor might end up in a redirect loop when trying to access a particular web page. For example, a redirect loop might occur when you are trying to visit page A, which redirects you to page B, and then page B redirects you back to page A - this process goes on, creating an infinite redirect loop (and "This webpage has a redirect loop. ERR_TOO_MANY_REDIRECTS" appears).

There are two common scenarios: a problem with the server, or; a problem with the browser. It is possible to fix "This webpage has a redirect loop. ERR_TOO_MANY_REDIRECTS" if the problem originates on your system (your browser). You may need to clear browser data, check browser extensions, etc. In this guide, we outline various ways to fix the "This webpage has a redirect loop. ERR_TOO_MANY_REDIRECTS" error.

this webpage has a redirect loop

Table of Contents:

Clear Browsing Data

Browsing data consists of records of web pages that you have visited in past browsing sessions, and typically includes the name of the website as well as its corresponding URL. Other private data components such as cache, cookies, saved passwords, etc., are also saved during your browsing session. This stored data can slow down the browser or even prevent you from accessing particular websites, thus causing the "This webpage has a redirect loop. ERR_TOO_MANY_REDIRECTS" error. To clear Google Chrome's browsing data cache, click the three dots in the top-right corner, select "More tools" and click "Clear browsing data...".

clear browsing data step 1

In the Clear browsing data window, select the data you wish to remove from the Google Chrome browser cache and click the "CLEAR DATA" button. Ensure that you select to remove "Cookies and other site data". Close Chrome, reopen it, and see if you still receive the "This webpage has a redirect loop. ERR_TOO_MANY_REDIRECTS" error.

clear browsing data step 2

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Disable Extensions

Extensions are software programs that allow users to customize their browsing experience. Using extensions, you can make Chrome (or other web browsers) compatible with your personal needs or preferences. It is possible that some installed extensions are preventing you from accessing a particular web page. To access installed extensions, type the "chrome://extensions" address into the Chrome address bar and press Enter. You will see all installed extensions and you can choose whether you wish to disable or remove them. We recommend that you disable all installed extensions. Then, restart Google Chrome and see if the web page in question still shows the "This webpage has a redirect loop. ERR_TOO_MANY_REDIRECTS" error. If disabling extensions solves the problem, you will know that one of the extensions (or more than one) is interfering with the web page you are trying to access. If this is the case, enable installed extensions one-by-one to see which is causing the problem, and remove it.

disable extensions

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Use Incognito Mode

Data files are used by your computer for a variety of purposes, from keeping a history of the sites you have visited to saving specific preferences in small text files known as cookies. Google Chrome's Incognito Mode removes most private data components so they are not left behind at the end of the current session (when you close the Incognito window). When you are using Incognito mode, no one else who uses your computer can see your activity. Your saved bookmarks and downloads, however, are saved. This mode does not save cookies, site data, browsing history, or information you enter into forms.

If you are receiving "This webpage has a redirect loop. ERR_TOO_MANY_REDIRECTS" error when trying to access a particular website, try to visit it in a new Incognito window by clicking the three dots in the top-right corner, and then select "New incognito window" from the drop-down menu. You can also open a new Incognito window by pressing Ctrl + Shift + N keys on your keyboard. All new tabs in that window will be also opened in Incognito mode.

use incognito mode step 1

In the new incognito window, enter the web page address you want to visit and see if this method resolves the "This webpage has a redirect loop. ERR_TOO_MANY_REDIRECTS" error in Google Chrome.

use incognito mode step 2

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Try Other Browsers

It is possible that the "This webpage has a redirect loop. ERR_TOO_MANY_REDIRECTS" error occurs only on the browser that you are currently using. Some Google Chrome users have reported that they were able to solve this problem by switching to Mozilla Firefox. As mentioned earlier, however, this is a common problem that can also occur on Mozilla Firefox web browser. If switching from Google Chrome to Mozilla Firefox (or vice versa) does not resolve the issue, try other web browsers such as Opera, Microsoft Edge or Chromium and see if the "This webpage has a redirect loop. ERR_TOO_MANY_REDIRECTS" error persists on that specific web page.

The above steps might resolve the issue, but otherwise there is little else to attempt unless you are the website developer. If you know of other solutions to this problem, not mentioned in our guide, please share them with us by leaving a comment in the section below.

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About the author:

Tomas Meskauskas

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010. Follow me on Twitter to stay informed about the latest tech news or online security threats. Contact Tomas Meskauskas.

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