How to Fix "THE TABLET DRIVER WAS NOT FOUND" Error When Using Wacom Tablet in Windows 10
This article outlines a common problem: an error stating that the tablet driver was not found. In this example, we address Wacom tablets, but if you receive a similar error when using another manufacturer's tablet, applying the same methods might also fix the problem.
As stated in the error message, the problem is with the device driver. Here, we demonstrate how to roll back drivers, update, or reinstall them. Also, how to restart the Wacom tablet service. Read the guide below and follow the steps to fix the "THE TABLET DRIVER WAS NOT FOUND" error.
Video Showing How to Fix "THE TABLET DRIVER WAS NOT FOUND" Error:
Table of Contents:
- How to Roll Back Wacom Tablet Drivers
- How to Update Wacom Tablet Drivers
- How to Reinstall Wacom Tablet Drivers
- How to Restart Wacom Tablet Service
- Video Showing How to Fix "THE TABLET DRIVER WAS NOT FOUND" Error
How to Roll Back Wacom Tablet Drivers
Roll Back Driver is a Windows Device Manager feature available in all versions of Windows. Device Manager is a Control Panel applet within Microsoft Windows operating systems. It allows users to view and control hardware attached to the computer. When an item of hardware is not working, it is highlighted for attention.
The Roll Back Driver feature enables you to uninstall the currently installed driver of a hardware device and then install the previously installed driver. This feature is typically used when the latest or newest drivers are not working properly.
The latest/updated drivers are usually better and include improvements on previous versions. Updated drivers can, however, sometimes cause problems rather than fix them.
The Roll Back Driver feature allows you to simply uninstall the current driver and replace it with a previous version within a few mouse clicks. To roll back Wacom tablet drivers, access Device Manager by typing "device manager" in Search and click the "Device Manager" result to open it.
In the Device Manager window, you will see a list of hardware devices attached to the computer. Find "Human Interface Devices" and expand it, right-click the Wacom Tablet, and select "Properties" from the contextual menu.
In the display adapter properties window, go to the "Driver" tab and click the "Roll Back Driver" button. Follow the instructions. If the button is greyed and you cannot click it, a previous driver version has not been installed for this device. See if this fixes the "THE TABLET DRIVER WAS NOT FOUND" error.
How to Update Wacom Tablet Drivers
If rolling back the drivers have not solved the problem, you might need to update Wacom tablet drivers. Type "device manager" in Search and click the "Device Manager" result. Find "Human Interface Devices" and expand it, right-click the Wacom Tablet, and select "Update driver" from the contextual menu.
You will be asked if you want to search for updated driver software automatically or to browse the computer for it. If you select the first option, Windows will search the computer and Internet for the latest driver software for the device.
If you select the second option, you must locate and install the drivers manually. Using this option requires having a downloaded driver on the computer or USB flash drive. Update tablet drivers and restart the computer to see if this fixes the "THE TABLET DRIVER WAS NOT FOUND" error.
Another way to update or install new drivers for devices is by using third-party software such as Snappy Driver Installer. You will need a computer with a working internet connection to download it.
Snappy Driver Installer (SDI) is a powerful free driver updater for Windows. You can download Snappy Driver Installer from here.
How to Reinstall Wacom Tablet Drivers
If rolling back and updating drivers has not solved the problem, try uninstalling and reinstalling the Wacom tablet drivers. Open Device Manager, find "Human Interface Devices" and expand it. Then, right-click the Wacom tablet and select "Uninstall device" from the contextual menu.
You will get a warning stating that you are about to uninstall this device from your system. Mark the "Delete the driver software for this device" checkbox (if there is one) and click "Uninstall".
Then, restart the computer. Windows should automatically install the missing Wacom tablet drivers. If it does not, go to Device Manager and right-click the computer name, and select "Scan for hardware changes". See if this solves the problem.
How to Restart Wacom Tablet Service
Windows Services (also known as services.msc) are used to modify how Windows services run on your system. These services are responsible for running available programs and managing many system settings and resources. You can modify a service's settings for security, troubleshooting, and performance-related reasons.
To access the Wacom tablet service, type "run" in Search and click the "Run" result.
In the Run dialog box, type "services.msc" and click "OK" to open Windows Services.
Now, scroll down through the services list to find the Wacom tablet service. It might be named Wacom Consumer, Wacom Profession service, TabletServiceWacom, or Touch Keyboard and Handwriting Panel service.
Look for the service name that indicates it is a Wacom tablet service and right-click it, select "Restart" from the drop-down, and the service will be restarted. See if this solves the problem.
We hope that one of these solutions fixes the "THE TABLET DRIVER WAS NOT FOUND" error, and you can use your Wacom tablet without problems.