How To Fix "THE TABLET DRIVER WAS NOT FOUND" Error?

How To Fix "THE TABLET DRIVER WAS NOT FOUND" Error When Using Wacom Tablet In Windows 10

A graphic tablet is a device that allows users to draw images and other graphics using a special pen called a stylus or stylus pen. A graphic tablet can be very useful to create digital impression of your creations. Tablets are commonly used by artists and other creatives or animators. The most popular graphic tablets manufacturers are Wacom, Huion, Ugee, Monoprice, Hanvon, GAOMON, and Kanvus.

In this article, we outline a common problem: an error stating that the tablet driver was not found. In this example, we address Wacom tablets users, but if you receive a similar error when using another manufacturer's tablet, applying the same methods might also fix the problem.

As stated in the error message, the problem is with the device driver. A device driver is software that provides information to the operating system and other software about how to interact with certain hardware. It is rather like a translator between software and hardware, since they often are created by different manufacturers, companies, or individuals. The driver allows software and hardware to communicate smoothly. In most cases, computers are not be able to send and receive data correctly without drivers. If the appropriate driver is not installed, the device might not function properly, if at all. A faulty driver might need updating or a reinstall.

In this article, we demonstrate how to roll back drivers, update, or reinstall them. Also, how to restart the Wacom tablet service. Read the guide below and follow the steps to fix the "THE TABLET DRIVER WAS NOT FOUND" error.

Wacom the tablet driver was not found

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How To Roll Back Wacom Tablet Drivers

Roll Back Driver is a Windows Device Manager feature available in all versions of Windows. Device Manager is a Control Panel applet within Microsoft Windows operating systems. It allows users to view and control hardware attached to the computer. When an item of hardware is not working, it is highlighted for attention.

The Roll Back Driver feature enables you to uninstall the currently installed driver of a hardware device and then install the previously installed driver. This feature is typically used when the latest or newest drivers are not working properly. The latest/updated drivers are usually better and include improvements on previous versions. Updated drivers can, however, sometimes cause problems, rather than fix them. The Roll Back Driver feature allows you to simply uninstall the current driver and replace it with a previous version within a few mouse clicks. To roll back Wacom tablet drivers, access Device Manager by typing "device manager" in Search and click the "Device Manager" result to open it.

roll back Wacom tablet drivers step 1

In the Device Manager window, you will see a list of hardware devices attached to the computer. Find "Human Interface Devices" and expand it, right-click the Wacom Tablet, and select "Properties" from the contextual menu.

roll back Wacom tablet drivers step 2

In the display adapter properties window, go to "Driver" tab and click the "Roll Back Driver" button. Follow the instructions. If the button is greyed and you are not able to click it, a previous driver version has not been installed for this device. See if this fixes the "THE TABLET DRIVER WAS NOT FOUND" error.

roll back Wacom tablet drivers step 3

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How To Update Wacom Tablet Drivers

If rolling back the drivers has not solved the problem, you might need to update Wacom tablet drivers. Type "device manager" in Search and click the "Device Manager" result. Find "Human Interface Devices" and expand it, right-click the Wacom Tablet, and select "Update driver" from the contextual menu.

update Wacom tablet drivers step 1

You will be asked if you want to search for updated driver software automatically or to browse the computer for it. If you select the first option, Windows will search the computer and Internet for the latest driver software for the device. If you select the second option, you must locate and install the drivers manually. Using this option requires having a downloaded driver on the computer or USB flash drive. Update tablet drivers and restart the computer to see if this fixes the "THE TABLET DRIVER WAS NOT FOUND" error.

update Wacom tablet drivers step 2

Another way to update or install new drivers for devices is by using third-party software such as Snappy Driver Installer. You will need a computer with a working internet connection to download it.

Snappy Driver Installer (SDI) is a powerful free driver updater tool for Windows that can store its entire collection of drivers offline. Having offline drivers gives Snappy Driver Installer the ability to have access to fast driver updates, even if there is no active Internet connection on your computer. Snappy Driver works with both 32-bit and 64-bit versions of Windows 10, Windows 8, Windows 7, Windows Vista, and also works with Windows XP. Drivers are downloaded through Snappy Driver Installer in 'driverpacks', which are simply collections (packs) of drivers for various hardware such as sound devices, video cards, network adapters, etc. It can also show duplicate drivers and invalid drivers. It separates the updates that require you to restart your computer so that they are easier to distinguish. You can download Snappy Driver Installer from here.

update Wacom tablet drivers step 3

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How To Reinstall Wacom Tablet Drivers

If rolling back and updating drivers has not solved the problem, try uninstalling and reinstalling the Wacom tablet drivers. Open Device Manager, find "Human Interface Devices" and expand it. Then, right-click the Wacom tablet and select "Uninstall device" from the contextual menu. You will get a warning stating that you are about to uninstall this device from your system. Mark the "Delete the driver software for this device" checkbox (if there is one) and click "Uninstall".

reinstall Wacom tablet drivers step 1

Then, restart the computer. Windows should automatically install the missing Wacom tablet drivers. If it does not, go to Device Manager and right-click the computer name and select "Scan for hardware changes". See if this solves the problem.

reinstall Wacom tablet drivers step 2

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How To Restart Wacom Tablet Service

Windows Services (also known as services.msc) are used to modify how Windows services run on your system. These services are responsible for running available programs and managing many system settings and resources. You can modify a service's settings for security, troubleshooting, and performance-related reasons. To access the Wacom tablet service, type "run" in Search and and click the "Run" result.

restart Wacom tablet service step 1

In the Run dialog box, type "services.msc" and click "OK" to open Windows Services.

restart Wacom tablet service step 2

Now, scroll down through the services list to find the Wacom tablet service. It might be named as Wacom Consumer, Wacom Profession service, TabletServiceWacom, or Touch Keyboard and Handwriting Panel service. Look for the service name that indicates it is a Wacom tablet service and right-click it, select "Restart" from the drop-down, and the service will be restarted. See if this solves the problem.

restart Wacom tablet service step 3

We hope that one of thes solutions fixes the "THE TABLET DRIVER WAS NOT FOUND" error and you can use your Wacom tablet without problems. If you know of any other ways to fix this error, or other similar problems related to Wacom drivers, do not hesitate to share them with us and others by leaving a comment in the section below.

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About the author:

Tomas Meskauskas

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010. Follow me on Twitter to stay informed about the latest tech news or online security threats. Contact Tomas Meskauskas.

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