[FIX] Enter Network Credentials on Windows 10

How to Fix the "Enter Network Credentials" Access Error on Windows 10

If you are a Windows user, you may have seen the 'Network Credentials' screen, a security screen that requests a username and password. If you have problems entering network credentials, we provide several solutions in this article.

enter network credentials

If you have more than one PC, sharing files on other computers with the Windows operating system is a useful but not particularly easy feature to use. The 'Enter Network Credentials' screen appears because you cannot access shared resources on the network without entering a username and password.

These are required to protect users' personal privacy, so password-protected sharing over network locations is enabled by default.

If you want to access another computer, you require the login credentials of the machine on which you are accessing the folder or data. The sender must share those folders and set the appropriate permissions using the username and password. The receiver should also use the same username and password to log in to that computer to gain access.

Video on How to Fix 'Enter Network Credentials' Access Error on Windows 10

Table of Contents:

Enter Microsoft Account And Password

A Microsoft account is used to access many Microsoft devices and services - the account (previously called called "Windows Live ID") is used to sign in to Skype, Windows, Outlook.com, OneDrive, Windows Phone, Microsoft Store, and Xbox Live, etc., and where personal files, photos, contacts, and settings can be accessed on any device using the account.

If you already use an email address and password to sign in to Microsoft devices and services, you already have a Microsoft account. If you use a Microsoft Account to login into Windows 10, try to type the Microsoft account and password as the username and password, rather than the local account username and password. This solution works for some users.

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Check If Your IP Addresses Are Properly Assigned

An IP address (Internet Protocol Address) is an exclusive number assigned to information technology devices (printers, routers, modems, etc.) The address allows devices to communicate with each other on a computer network. Any device connected to the IP network must have this unique IP address, and no network exists without it.

Ensure your IP address is set to static. Having your IP address set to automatic can cause a problem with network credentials. When a device is assigned a static IP address, the address does not change. Most devices use dynamic (automatic) IP addresses assigned by the network when they connect and often change over time.

To set your IP to static, go to Search and type "control panel," click the "Control Panel" result to open it.

check if ip addresses properly assigned step 1

In Control Panel, set "View by:" to "Small icons," find "Network and Sharing Center," and click it.

check if ip addresses properly assigned step 2

In the Network and Sharing Center, click your connection (in our case, "Ethernet").

check if ip addresses properly assigned step 3

In your connection status window, click "Properties."

check if ip addresses properly assigned step 4

In connection properties, select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties."

check if ip addresses properly assigned step 5

Select "Use the following IP address" and enter the IP address, Subnet Mask (this one should appear automatically after you enter the IP address), Default Gateway. Enter preferred and alternate DNS server addresses as well. Click "OK" to save changes.

check if ip addresses properly assigned step 6

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Enter Computer Name

Another possible solution to a network credentials problem is to enter the name of the computer you are trying to access, followed by the username. If the name of the computer you are trying to access is A, and you have a user, B, then enter both. In this example, the username would be AB.

Try to enter the username into the network credentials input field using this method and see if it works.

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Remove PIN

In Windows 10, Microsoft provides several ways to authenticate your account beyond a password. One is via a personal identification number (PIN). A PIN is a shortcode that you can type to sign in to Windows 10 quickly. This code must be at least four characters long. So, this is not a typical security method such as a username and password.

Therefore, this might be the problem since the username and password you are using could be required to connect to another network computer/s. Try to stop using PIN as a login method (at least temporarily) and see if it helps. In other words, you need to use a username and password to log in to Windows to fix the problem with entering network credentials. To remove a PIN, go to Settings and click "Accounts."

remove pin step 1

Select "Sign-in options" on the left pane and then disable PIN as a sign-in option.

remove pin step 2

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Allow Windows to Manage Homegroup Connections

HomeGroup is a network-sharing feature that is part of the Windows 10 operating system. Microsoft included HomeGroup to allow Windows devices to share resources with other computers on a local network with an easy-to-set-up approach that anyone can use.

To change the settings, type "advanced sharing settings" in Search and click the "Manage advanced sharing settings" result.

allow windows to manage HomeGroup connections step 1

Click your network to expand it and ensure that the "Allow Windows to manage homegroup connections (recommended)" option is selected. If not, select it and click "Save changes."

allow windows to manage HomeGroup connections step 2

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Add Other Computer's Network Credentials to Credentials Manager

The Credential Manager is where Windows stores log-in credentials such as usernames, passwords, and addresses. Windows can save this information for use on your local computer, on other computers in the same network, servers, or internet locations such as websites. This data can be used by Windows itself or by apps and programs including File Explorer, Microsoft Office, Skype, etc.

These credentials are automatically stored and managed by Windows and the applications that you use. The Credential Manager receives notifications when any authentication information changes and automatically updates, saving the latest information. If you need to add, remove or edit credentials, you need to use the Credential Manager.

To open Windows Credentials Manager, type "manage windows credentials" and click the result.

add there computer network credentials to credentials manager step 1

In Credentials Manager, click "Windows Credentials" to select it and click "Add a Windows credential."

add there computer network credentials to credentials manager step 2

Enter the name of the computer you want to access, enter the username and the password and click "OK." Now that you have added the other computer's information to the Credential Manager, you should access it successfully.

add there computer network credentials to credentials manager step 3

We hope that one of the above solutions helped you fix any issues with entering network credentials.

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About the author:

Rimvydas Iliavicius

Rimvydas is a researcher with over four years of experience in the cybersecurity industry. He attended Kaunas University of Technology and graduated with a Master's degree in Translation and Localization of Technical texts. His interests in computers and technology led him to become a versatile author in the IT industry. At PCrisk, he's responsible for writing in-depth how-to articles for Microsoft Windows. Contact Rimvydas Iliavicius.

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