Enter Network Credentials On Windows 10 - Error Fix

How To Fix Enter Network Credentials Access Error On Windows 10?

If you are a Windows user, you may have seen the 'Network Credentials' screen, a security screen that requests a username and password. If you have more than one PC, sharing files on other computers with the Windows operating system is a useful, but not particularly easy feature to use. The 'Enter Network Credentials' screen appears because you cannot access shared resources on the network without entering a username and password. These are required to protect users' personal privacy, and so password-protected sharing over network locations is enabled by default.

A network location is a collection of network settings that the Windows operating system applies when you connect to a network. The settings vary and can be customized based on the type of network that you use. The settings for a network location determine whether certain features such as file and printer sharing, network discovery, and public folder sharing are enabled or disabled.

If want to access another computer, you require the login credentials of the machine on which you are accessing the folder or data. The sender must share those folders and set the appropriate permissions by using the username and password. The receiver should also use the same username and password to log in to that computer to gain access.

If you are having problems entering network credentials, we provide a number of solutions in this article.

enter network credentials

Table of Contents:

Enter Microsoft Account And Password

A Microsoft account is used to access many Microsoft devices and services - the account (previously called called "Windows Live ID") is used to sign in to Skype, Windows, Outlook.com, OneDrive, Windows Phone, Microsoft Store, and Xbox Live etc, and where personal files, photos, contacts and settings can be accessed on any device using the account. If you already use an email address and password to sign in to Microsoft devices and services, you already have a Microsoft account. If you use a Microsoft Account to login into Windows 10, try to type the Microsoft account and password as the username and password, rather than local account username and password. This solution works for some users.

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Check If Your IP Addressses Are Properly Assigned

An IP address (Internet Protocol Address) is an exclusive number assigned to information technology devices (printers, routers, modems, etc.) The address allows devices to communicate with each other on a computer network. Any device connected to the IP network must have this unique IP address within the network, and no network exists without it.

Ensure your IP address is set to static. Having your IP address set to automatic can cause a problem with network credentials. When a device is assigned a static IP address, the address does not change. Most devices use dynamic (automatic) IP addresses, which are assigned by the network when they connect, and often change over time. To set your IP to static, go to Search and type "control panel", click the "Control Panel" result to open it.

check if ip addresses properly assigned step 1

In Control Panel set "View by:" to "Small icons", find "Network and Sharing Center" and click it.

check if ip addresses properly assigned step 2

In the Network and Sharing Center, click your connection (in our case, "Ethernet").

check if ip addresses properly assigned step 3

In your connection status window, click "Properties".

check if ip addresses properly assigned step 4

In connection properties, select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".

check if ip addresses properly assigned step 5

Select "Use the following IP address" and enter the IP address, Subnet Mask (this one should appear automatically after you enter the IP address), Default Gateway. Enter preferred and alternate DNS server addresses as well. Click "OK" to save changes.

check if ip addresses properly assigned step 6

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Enter Computer Name

Another possible solution to a network credentials problem is to enter the name of the computer you are trying to access followed by the username. If the name of the computer you are trying to access is A, and you have a user, B, then enter both. In this example, the username would be AB. Try to enter the username into the network credentials input field using this method and see if it works.

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Remove PIN

In Windows 10, Microsoft provides several ways to authenticate your account beyond a password. One is via a personal identification number (PIN). A PIN is a short code that you can type to sign into Windows 10 quickly. This code must be at least four characters long. So, this is not a typical security method such as a username and password and, therefore, this might be the problem, since the username and password you are using could be required so that you are able connect to another network computer/s. Try to stop using PIN as a login method (at least temporarily) and see if it helps. In other words, you need to use a username and password to log in to Windows to fix the problem with entering network credentials. To remove a PIN, go to Settings and click "Accounts".

remove pin step 1

Select "Sign-in options" on the left pane and then disable PIN as a sign-in option.

remove pin step 2

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Allow Windows To Manage Homegroup Connections

HomeGroup is a network sharing feature that is part of the Windows 10 operating system. Microsoft included HomeGroup to allow Windows devices to share resources with other computers on a local network with an easy to set-up approach that anyone can use. To change the settings, type "advanced sharing settings" in Search and click the "Manage advanced sharing settings" result.

allow windows to manage HomeGroup connections step 1

Click your network to expand it and ensure that the "Allow Windows to manage homegroup connections (recommended)" option is selected. If not, select it and click "Save changes".

allow windows to manage HomeGroup connections step 2

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Add Other Computer's Network Credentials To Credentials Manager

The Credential Manager is where Windows stores log-in credentials such as usernames, passwords, and addresses. This information can be saved by Windows for use on your local computer, on other computers in the same network, servers or internet locations such as websites. This data can be used by Windows itself or by apps and programs including File Explorer, Microsoft Office, Skype, etc.

These credentials are automatically stored and managed by Windows and the applications that you use. The Credential Manager receives notifications when any authentication information changes and updates it automatically, saving the latest information. If you need to add, remove or edit credentials, you need to use the Credential Manager.

To open Windows Credentials Manager, type "manage windows credentials" and click the result.

add there computer network credentials to credentials manager step 1

In Credentials Manager, click "Windows Credentials" to select it and then click "Add a Windows credential".

add there computer network credentials to credentials manager step 2

Enter the name of the computer you want to access, enter the username and the password and click "OK". Now that you have added the other computer's information to the Credential Manager, you should be able to access it successfully.

add there computer network credentials to credentials manager step 3

We hope that one of the above solutions helped you to fix any issues with entering network credentials.

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About the author:

Tomas Meskauskas

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010. Follow me on Twitter to stay informed about the latest tech news or online security threats. Contact Tomas Meskauskas.

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