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8 tips to get "Hey Siri" working again on iPhone and iPad

Troubleshoot "Hey Siri" not responding on your iOS devices 

Is "Hey Siri" not working on your iPhone or iPad? Don't worry—you're not alone. Many people face this issue from time to time. Yet, there are several simple solutions you can try to fix this problem.

8 tips to get

"Hey Siri" is a handy feature that lets you use your voice to do many things. When it stops working, it can be very frustrating. But the good news is that there are simple ways to fix it. This guide will help you understand why "Hey Siri" might not be working and what you can do to fix it.

I'll walk you through various steps to get Siri working again. Each step is easy to follow and doesn't require any technical knowledge. Sometimes, the problem is as simple as a setting that needs to be turned on. Other times, it might be a connectivity issue or a minor software glitch.

Ready to get started? Let's find out how to fix "Hey Siri" on your iPhone and iPad!

Video on 8 tips to get "Hey Siri" working again on iPhone and iPad

Table of Contents:

Check if "Hey Siri" is turned on

When "Hey Siri" isn't working on your iPhone or iPad, the first thing to check is whether the "Hey Siri" feature is turned on.

1. Go to the iPhone or iPad "Settings".
2. Select "Siri & Search".
3. Turn on the "Listen for "Hey Siri" switch.
4. Follow the instructions on the screen to set up Siri.
5. In "Siri & Search", toggle on "Allow Siri When Locked".
6. Enter your device's passcode if prompted.
7. Tap "Siri Responses".

Enable Hey Siri

8. Choose "Prefer Spoken Responses" so Siri can respond loudly even when your iPhone is locked.

Select Prefer Spoken Responses

9. Review other Siri settings and adjust them as needed.

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Check the internet connection

For Siri to work properly, the feature needs an active internet connection. If your internet is slow or unstable, Siri might say, "I'm having trouble connecting", or "Try again in a little while."

1. Check your internet speed. Open a browser and search for an internet speed test. Run the test to see your current internet speed.

Check your Wi-Fi speed

2. Connect to a stable network. Make sure you are connected to a stable Wi-Fi network. If you can, move closer to your Wi-Fi router.
3. Refresh your connection. In the control center, turn on Airplane Mode and wait for a few seconds. Then turn off Airplane Mode to reconnect.

Enable Airplane Mode

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Restart your iPhone and iPad

Restarting your iPhone or iPad can fix "Hey Siri" not working because it refreshes the device's software, closing any apps or processes that might be causing the problem. It's like giving your device a new start.

If you don't know how to restart your iPhone, go here.

If you don't know how to restart your iPad, go here.

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Turn on "Always Listen for "Hey Siri"

If you place your iPhone face down on a table or cover its screen while carrying it, Siri might not respond to your commands. You can fix this easily by making sure Siri always listens to you.

1. Open the Settings on your device.
2. Scroll down and tap on "Accessibility".
3. Find and select "Siri" from the list.

Go to Siri

4. Turn on the "Always Listen for "Hey Siri" switch.

Enable Always Listen for

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Reset Siri settings

Resetting Siri settings can fix "Hey Siri" not working because it allows your iPhone or iPad to re-learn your voice. Sometimes, the device can have trouble recognizing your voice due to changes or errors in the settings. Resetting helps start fresh.

1. Open your device Settings and tap "Siri & Search".
2. Turn off "Listen for "Hey Siri".
3. Wait a few seconds, then turn it back on.

Re-enable Hey Siri

4. Follow the on-screen instructions to set up "Hey Siri" again.

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Clean your device's microphone

One main reason to clean the microphone is that dirt or debris might be blocking it. When the microphone is blocked, Siri can't hear your voice commands appropriately, causing the feature to not work as expected. Cleaning the microphone can help ensure Siri hears you clearly and works correctly.

1. Use a soft, dry brush to clean the microphone area. It will remove any loose dirt.
2. Test the microphone by opening the Voice Memos app and recording a short message. Play it back to ensure the microphone is working.
3. Sometimes, poorly made cases or screen protectors can block the microphone. Remove any case or screen protector and test the microphone again.

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Update your iPhone/iPad

Updating your iPhone or iPad can fix bugs and improve performance. If "Hey Siri" isn't working, an update might solve the issue by fixing any software issues causing it.

1. Go to your device Settings.
2. Find and tap on "General".
3. Tap on "Software Update" to check for any available updates.

Go to Software Update

4. If an update is possible, tap "Download and Install" or "Install Now". Then, follow the on-screen instructions.

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Reset all settings

The reset returns all your device's settings to their default state. This can resolve any hidden setting issues or conflicts that might be stopping "Hey Siri" from working correctly. It doesn't delete your data, so it's a safe way to troubleshoot and fix the problem.

1. Open Settings and go to "General".
2. Scroll down and tap "Transfer or Reset iPhone/iPad".

Transfer or Reset iPhone/iPad

3. Tap "Reset" and select "Reset All Settings".

Reset All Settings

4. Enter the device passcode and confirm the action.

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If you've tried all these steps and still find Siri unresponsive, you might want to contact Apple Support for further assistance.

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About the author:

Karolina Peistariene

Author of how-to guides for Mac users. Responsible for collecting, analyzing, and presenting problem-solving solution articles related to macOS issues. Years of macOS experience combined with solid research and analyzing skills help Karolina provide readers with working and helpful solutions as well as introduce various features Mac has to offer. Contact Karolina Peistariene.

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