3 quick ways to fix 'These settings have been configured by a profile'

Written by Karolina Peistariene on December 08, 2023

When you can't access Apple ID settings after macOS Sonoma update

With every macOS update comes the good and the bad. You get new exciting features as well as a handful of problems. One of the problems is disabled access to Apple ID settings after the Sonoma update.

If you came here, then I'll assume your Apple ID settings are greyed out and see the 'These settings have been configured by a profile' message. I know it can be frustrating, but do not worry; there's always a solution.

The problem can occur when account and passcode changes are restricted in the Preference Restrictions and Content & Privacy Restrictions settings. And sometimes, you can't access the Apple ID settings due to a configuration profile that appeared when you updated to macOS Sonoma or was set by your network administrator.

In this guide, I'll show you how you can solve each case in no time. Let's start!

Video on 3 quick ways to fix 'These settings have been configured by a profile'

Table of Contents:

Introduction
Method 1. Change Preference Restrictions
Method 2. Change Content & Privacy Restrictions
Method 3. Remove configuration profile
Video on 3 quick ways to fix 'These settings have been configured by a profile'

Change Preference Restrictions

The macOS Sonoma update comes with its own settings configuration. That's why you might be facing the These settings have been configured by a profile issue. Check and change the Content & Privacy settings.

To change Preference Restrictions, follow the steps below:

1. Click on the Apple logo and select "System Settings".

2. Select "Screen Time" and go to "Content & Privacy".

3. Then, tap on "Preference Restrictions".

4. Enable "Allow Passcode Changes" and "Allow Account Changes".
5. Click on "Done" to finish.

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Change Content & Privacy Restrictions

If you updated your iPhone to iOS 17 and it's synced with your Mac, the update could've made changes to the Content & Privacy settings. Make sure the settings which allow passcode and account changes are not disabled.

To change Content & Privacy Restrictions on iPhone, follow the steps below:

1. Open the Settings app and go to "Screen Time".

2. Select "Content & Privacy Restrictions".

3. Under the "Allow Changes" section, tap on "Passcode Changes" and select "Allow".

4. Go back, tap on "Account Changes", and select "Allow".

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Remove configuration profile

Your network administrator could've set a configuration profile to set the same settings for all of their Macs. In this case, you need to talk to your provider.

If the profile was added by the Sonoma update, you can remove it. When you remove a profile, all its settings and information will be deleted.

To remove a configuration profile, follow the steps below:

1. Click on the Apple logo to open the Apple menu and select "System Settings".