Power Off screen keep showing up on your iPhone? Here's how to stop it

How to stop the Power Off screen from randomly reappearing?

The Power Off screen should appear only when you invoke it. Meaning when you need to shut down your iPhone, view Medical ID, or contact emergency numbers without unlocking the screen. It can be frustrating and irritating when you're using your iPhone, and the Power Off screen keeps randomly popping up.

There are several reasons why you might keep seeing the Power Off screen. The issue can be related to software problems like glitches, old operating system versions, messed-up settings, etc.

Power Off screen keep showing up on your iPhone? Here's how to stop it

If everything is good from the software side, the issue is probably due to hardware. Meaning the buttons or iPhone internal parts are damaged. Or the problem can be due to a faulty case, which can be solved by simply changing it.

Go through all methods listed in this guide to find the reason for this issue and fix it.

Video on Power Off screen keep showing up on your iPhone? Here's how to stop it

Table of Contents:

Restart the iPhone

The first thing we recommend you do is to restart your device. A restart will clear out any minor bugs and glitches that might be causing your iPhone to keep showing the Power Off screen.

To restart your device, follow the steps below:

1. Open the Settings app.
2. Go to "General" settings.
3. Scroll to the bottom and tap on "Shut Down".

Tap on Shut Down

4. When the Power Off screen appears, drag the slider to the right side to turn off your iPhone.

Slide to power off

5. After a minute, turn the iPhone on.

If the above method didn't help, try to do a force restart. A force restart is performed differently on different iPhone models. Check here if you don't know how to force restart your device.

[Back to Table of Contents]

Update your iPhone

Another reason why your iPhone keeps showing the Power Off screen is due to issues the current software version has. Check if an update is available and update your device.

To update your iPhone, follow the steps below:

1. Open the Settings app.
2. Go to "General" settings.
3. At the top, tap on "Software Update".

Tap on Software Update

4. Wait while your iPhone searches for updates. If found any, tap on "Download and Install".

Tap on Download and Install

[Back to Table of Contents]

Reset all settings

If restarting or updating your iPhone didn't help, try to reset all settings. If there was a mess up with certain settings, you might experience such glitches with the Power Off screen.

To reset all settings, follow the steps below:

1. Go to your iPhone settings.
2. Tap on "General".
3. Scroll to the bottom and tap on "Transfer or Reset iPhone".

Transfer or Reset iPhone

4. Then, tap on "Reset" and select "Resel All Settings".

Reset all settings

5. Enter your passcode and confirm the action.

[Back to Table of Contents]

Remove dirt from the side buttons

When you press certain side buttons on your iPhone, a Power Off screen appears. Check if those buttons have dirt around them. If they are full of dirt and debris, they might get pressed unintentionally.

Carefully clean around the buttons to remove the dirt. It would be best to use a precision tool, or you can use something small like a toothpick. If you're afraid you might damage the buttons, take the iPhone to an authorized service to get the buttons cleaned professionally.

[Back to Table of Contents]

Change the iPhone case

If the issues started occurring when you purchased a new iPhone case, remove the case and check if the problem disappears. If it does, the culprit was your new iPhone case. That can happen when the case is defective or cheaply made.

The Power Off screen keeps reappearing because you accidentally press the side buttons that call it out when you grip the case. Change the case, and the issue should be resolved.

If the buttons don't work after removing the case and the Power Off screen keeps showing up, the issue is most likely related to the side controls. They can be stuck, damaged, etc. In that case, we recommend taking the iPhone for inspection.

[Back to Table of Contents]

Check iPhone hardware

Another reason can be water and mechanical damage. If you dropped your iPhone in the water and it started randomly showing the Power Off screen, the water could've damaged the device's internal parts.

The same goes for mechanical damage. If you dropped your iPhone on a hard surface or it absorbed some severe hits, the buttons and internal parts can be seriously damaged.

In both cases, we recommend contacting Apple Support and taking your device to an authorized service for inspection.

We hope the information provided in this guide was helpful and you managed to identify the reason for this issue and hopefully fix it yourself.

[Back to Top]

▼ Show Discussion

About the author:

Karolina Peistariene

Author of how-to guides for Mac users. Responsible for collecting, analyzing, and presenting problem-solving solution articles related to macOS issues. Years of macOS experience combined with solid research and analyzing skills help Karolina provide readers with working and helpful solutions as well as introduce various features Mac has to offer. Contact Karolina Peistariene.

Our guides are free. However, if you want to support us you can send us a donation.

About PCrisk

PCrisk logo

PCrisk is a cyber security portal, informing Internet users about the latest digital threats. Our content is provided by security experts and professional malware researchers. Read more about us.

Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.