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WhatsApp not working on iPhone? Here's how to remove the problem!

How to fix WhatsApp when it's not working?

WhatsApp is a great application that allows any device user to communicate with each other without any additional cost. Many businesses and everyday people use it to discuss various topics, participate in groups with like-minded people, and more.

WhatsApp not working on iPhone? Here's how to remove the problem!

If the app goes down or has other issues that prevent you from using it properly, it can disturb and cause inconvenience for you. If the app is not connecting, freezing, you're not receiving new messages, can't call anyone, this guide will help you remove the problem.

Make sure to follow all methods step by step for best results, and you'll have WhatsApp working in no time.

Video on WhatsApp not working on iPhone? Here's how to remove the problem!

Table of Contents:

Force quit the WhatsApp app

The first thing you should do is relaunch WhatsApp. It will refresh the app and remove any glitches that occurred. It should stop malfunctioning and run correctly.

To force quit Facebook, follow the steps below:

1. Swipe up on the Home screen from the middle bottom for iPhones with Face ID.
For iPhones with the Home button, double press the Home button.
2. You'll see all apps running in the background. Locate the WhatsApp application window, and on it, swipe up to force quit.

Force quit WhatsApp

3. Then, wait for a few seconds and open the app again.

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Reboot your iPhone

If force quitting the WhatsApp application didn't help, restart your iPhone. A restart will give your iPhone a fresh start and eliminate any minor bugs and errors that might've occurred during the session.

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Update the WhatsApp app

If WhatsApp is still not working, check for an update. Sometimes the issue is not from the device's side but the developer's. All you can do in that case is to wait for an update and, when available, update the app.

To update WhatsApp, follow the steps below:

1. Open the App Store.
2. In the search field, enter "WhatsApp".
3. When the app appears next to its name, tap on "Update". You'll see the option available if the update is released.

Update WhatsApp

You can also update the app by tapping on your profile icon and scrolling down to the "Upcoming Automatic Updates" section.

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Reinstall the WhatsApp app

The next method is to delete and download WhatsApp again. This option will redownload a better app version or replace a corrupted one. If the problem is a bad download, a bug, or something similar, this method should solve the problem.

To reinstall WhatsApp, follow the steps below:

1. Locate the WhatsApp application and tap and hold it until a menu appears.
2. Tap on "Delete App" or "Remove App".

Tap on Remove App

3. Then, tap on "Delete App" or "Remove App" and confirm the action by tapping on "Delete" or "Remove".

Tap on Delete

4. Now, go to the App Store.
5. In the search field, enter "WhatsApp".
6. Next to the app's name, tap on the cloud with an arrow to redownload it.

Redownload WhatsApp

Open the app and check if it works as it should when the download is finished.

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Check if the WhatsApp server is running smoothly

You can also check if the WhatsApp server is active and if it's down for others as well. You can do that by visiting a website like isitdownrightnow.com or checking the WhatsApp Twitter account for updates on the outage.

Check WhatsApp server status

If the server is down, all you can do is wait until the problem is solved and the app is up and running.

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Re-enable network connection

A slow or constantly disconnecting internet can interfere with WhatsApp as it needs a stable network connection to run correctly and execute its functions. Try to disable the internet and turn it on again.

To re-enable your internet connection, follow the steps below:

1. Access the Control Center. For iPhones with Face ID, swipe from the top right corner. For iPhones with the Home button, swipe up from the bottom of the screen.
2. If you're using Wi-Fi, locate its icon and tap on it to disable it.
If you're using mobile data, locate the icon for mobile data and tap on it to turn it off.

Disable Wi-Fi

3. Wait for 30 seconds and then re-enable the network connection.

Another way to disable the network connection is to turn on the Airplane Mode, wait for a few seconds, and then turn it off.

You can also restart your router. Just unplug it from the power source of press the power button. Wait for a bit, and then boot it.

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Disable Low Power Mode

If Low Power Mode is turned on, it can sometimes prevent WhatsApp from retrieving new messages or showing notifications.

To disable the Low Power Mode, follow the steps below:

1. Open the Settings app.
2. Scroll down and tap on "Battery".

Go to Battery

3. Next to "Low Power Mode", toggle the switch to disable the feature.

Disable Low Power Mode

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Reset network settings

If the issue is with the network connection, try to reset network settings. This method sometimes helps in solving similar problems.

To reset network settings, follow the steps below:

1. Open the Settings app.
2. Go to "General" settings".
3. Scroll to the bottom and tap on "Transfer or Reset iPhone".

Transfer or Reset iPhone

4. Then, tap on "Reset" and select "Reset Network Settings".

Reset Network Settings

5. Enter your passcode and confirm the action.

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Reset all settings

Resetting all settings will not delete any of your data. It will only reset all settings to default as well as disconnect you from all Wi-Fi connections. If you accidentally messed up the settings that interfere with the WhatsApp application, this method should solve the issue.

To reset all settings, follow the steps below:

1. Open the Settings app.
2. Go to "General" settings".
3. Scroll to the bottom and tap on "Transfer or Reset iPhone".

Transfer or Reset iPhone

4. Then, tap on "Reset" and select "Reset All Settings".

Reset All Settings

5. Enter your passcode and confirm the action.

We hope you found the information you were looking for and successfully removed the WhatsApp problem using our guide.

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About the author:

Karolina Peistariene

Author of how-to guides for Mac users. Responsible for collecting, analyzing, and presenting problem-solving solution articles related to macOS issues. Years of macOS experience combined with solid research and analyzing skills help Karolina provide readers with working and helpful solutions as well as introduce various features Mac has to offer. Contact Karolina Peistariene.

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