FacebookTwitterLinkedIn

Here's What You Can Do When Screen Time is Not Working on iPhone and iPad

6 Ways to Fix Screen Time When It's Not Working

Screen Time is a great feature that can help you manage your time, track how much time you spend on certain apps, control your child's time on the device, and more. However, like any other feature, Screen Time can encounter a problem and stop working. There are a few reasons why that can happen.

Here's What You Can Do When Screen Time is Not Working on iPhone and iPad

Sometimes your device can face bugs and glitches that affect its performance—also affecting Screen Time. A major software update can also influence features to stop working. If that's the case, the problem is easily solvable. Another reason for Screen Time not working can be a settings issue. Usually, it's the wrong date and time settings.

If you don't know why Screen Time stopped working, we suggest you follow all the methods from top to bottom.

Video on Here's What You Can Do When Screen Time is Not Working on iPhone and iPad

Table of Contents:

Make Sure Screen Time Server is Active

Before doing anything else, make sure the Apple server responsible for Screen Time is active. If it's active, you'll see a green dot next to the Screen Time. That means there's no problem with the server, and everything should work normally.

To check the Screen Time server status, go to the official System Status webpage and locate "Screen Time". 

[Back to Table of Contents]

Re-enable Screen Time

If everything is fine with the server, the next thing you should try is to turn it off and then turn on Screen Time again.

To re-enable Screen Time, follow the steps below:

1. Open the iPhone "Settings" app.
2. Tap on "Screen Time".
3. Then, scroll down to the bottom and tap on "Turn Off Screen Time".

Turn Off Screen Time
4. If asked, enter the iPhone passcode and confirm the action.
5. Now, force restart your device. If you don't know how to do that, you can check here.
6. When the iPhone boots, go to Screen Time settings again and tap on "Turn On Screen Time".

Turn on Screen Time
7. Set up Screen Time and check if it works.

[Back to Table of Contents]

Adjust Date and Time Correctly

Screen Time can stop working if you have the wrong date and time settings. Make sure you've set the correct time zone.

To set the date and time correctly, follow the steps below:

1. Open the Settings app.
2. Go to "General" settings.
3. Tap on "Date & Time".

Tap on Date & Time
4. Then, toggle the switch next to "Set Automatically" to enable the feature.

Choose Set Automatically

Now go to Screen Time and check if it works.

[Back to Table of Contents]

Allow Use of WLAN and Cellular Data

Make sure settings are allowed to use WLAN and Cellular data. Otherwise, the Screen Time feature might not work.

To allow usage of WLAN and Cellular Data, follow the steps below:

1. Open the "Settings" app on your iPhone.
2. Tap on "WLAN".
3. Then, tap on "Apps Using WLAN & Cellular".
4. Now, tap on "Settings" and select "WLAN & Cellular Data".

If everything is set correctly and Screen Time still doesn't work, proceed to the next step.

[Back to Table of Contents]

Reset All Settings

Try to reset all iPhone settings. This method won't delete your data. It will only reset your settings to default.

To reset all settings, follow the steps below:

1. Open the Settings app.
2. Go to "General" settings.
3. Scroll to the bottom and tap on "Reset".

Tap on Reset
4. Then, tap on "Reset All Settings".

Reset All Settings
5. Enter your iPhone passcode and confirm the action.

After your device boots, go to Screen Time and check if it works.

[Back to Table of Contents]

Check for Updates

If nothing works, we update your iPhone software. If the issue is related to software, there's not much you can do. We recommend checking if an update is available.

To check for iOS updates, follow the steps below:

1. Open the Settings app.
2. Go to "General" settings.
3. Tap on "Software Update".

Tap on Software Updates
4. Wait while your device searches for updates. If found any, tap on "Download and Install" to update the iPhone.

Tap on Download and Install

 

If, after the update, the problem remains, we recommend contacting Apple Support for further assistance.

[Back to Top]

Click to post a comment

About the author:

Tomas Meskauskas

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010. Follow me on Twitter to stay informed about the latest tech news or online security threats. Contact Tomas Meskauskas.

Our guides are free. However, if you want to support us you can send us a donation.

About PCrisk

PCrisk logo

PCrisk is a cyber security portal, informing Internet users about the latest digital threats. Our content is provided by security experts and professional malware researchers. Read more about us.

Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.