How to fix the MacBook stuck on Apple logo while booting issue?

MacBook or MacBook Pro stuck while loading? How to fix?

Apple MacBooks are the leading products in the marketplace. They have great performance, superb user interface, and unparalleled security. MacBook's applications make the best use of it's hardware potential. However, it's not a secret that crashes may happen even in Apple products. MacBooks are not an exception, there are plenty of circumstances when errors and crashed may occur. Note that in the majority of cases these crashes are not a major issue and they can be easily fixed even by less tech savvy computer users.

The quickest fix when troubleshooting MacBook issues is trying to restart your device. Unluckily, if your issue is related to MacBook's boot sequence, simple restart would not be an option. If your MacBook gets stuck when booting up this doesn't automatically mean that your computer has a hardware issue. Try following these easy tips on how to solve or troubleshoot this problem. In this article we will describe the most common solutions for this specific problem. These steps might also help you when fixing or diagnosing any future issues with your MacBook (including software and hardware crashes).

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Create an backup first

Computers boot failure are quite serious issue, and may result in hard drive replacement. No one would want to loose their data, so the very first step you should take, ensure you have up-to-date backup file, otherwise create at least one. We recommend to create and store couple of them in unrelated storage, best option would be external drive and cloud storage. Since your MacBook is unable to boot, you will need an external data traveler to save a backup file. Once you are ready to create a backup file attempt to access Mac's Recovery Menu:

  • Hold down Command and R keys while pressing power button to turn on your computer, when you see the Apple logo you can release the keys.
  • In the window, choose Disk Utility and click continue. When the sidebar appears, select the drive to which you are going to write your backup - usually it is called Macintosh HD, unless you have changed its name.
  • In the toolbar, you will find the “New Image” icon. Choose your external drive to which you are going to save the backup. This procedure will create a compressed disk image of your hard drive content.

create-backup-macbook

Alternatively you may use another Apple computer to make a copy of date using target disk mode, however Thunderbolt or FireWire connections is required in both device for this method. When you connect your Mac through Thunderbolt or FireWire one of device became as external hard disk on the other.

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Reboot Mac without any peripherals

The first and easiest step to diagnose your problem maker, would be to disconnect all unnecessary peripherals, if possible, leaving only the Apple branded keyboard and mouse. In case your laptop booted without peripherals, try connect them individually, restart after each of them is the best option. There are cases when the problem is caused by a certain combination of connected peripherals. If disconnecting all peripherals could not solve the boot issue try steps below.

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Boot your MacBook into a safe mode

Safe mode is one of the most useful option, whenever you encounter with computer problems, especially if it's not an hardware related issues. his feature rebuilds Mac’s boot database on your hard drive, and often resolves some computer issues.

  • In order to boot computer into a safe mode, begin by shutting down your MacBook.
  • Once it fully turned off, turn on again by pressing the power button and holding the Shift key until the Apple logo appears.
  • If your Mac is fully loaded, the first thing you need to do is clean up your Trash. When Trash is empty, open a Finder window and check your hard drive (by default, named Macintosh HD, unless you have renamed it).
  • Check if there is at least 10GB of free space. If not, move or delete some of your files. Media files are usually the biggest and easiest to move to another hard drive, either internal or external. After cleaning your Trash and making space on your hard drive, restart your Mac in the usual way (without holding any keys).

    safe-mode-macbookNote: be patient when loading in safe mode, it takes much longer than to boot in a usual way.

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Attempt to repair your hard drive

If you reached this step, it means none of tips above helped you, so its probably something with your hardware. The most frequent case it's your hard drive, luckily MacBooks is able to solve some issues related to hard drive by him self.

First what you need to perform in order to command your Mac to try resolve issues is to enter Recovery mode again. As it was mentioned you need to hold down Command and R keys while launching your laptop. If this method doesn't work try to boot Internet Recovery mode by holding Command, Option and R when launching or Shift, Option, Command and R combination.

  • Once a Recovery window appeared select disk utility and in a side choose your startup drive, which is called Macintosh HD (unless you renamed it.)
  • Then click on First Aid (or Verify for older versions) and confirm your action by clicking Run. This feature will check your startup drive for any errors, if detected click repair. Repeat the procedure until you get a message stating that everything is OK.

    macbook-confirm-first-aid

  • If you received a message stating that your hard drive has malfunctioned and you should replace it, bring your MacBook to Apple support or technician.

repair-drive-macbook

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Run Apple Diagnostics

All Macs with OS X Mountain Lion or newer came together with the included Apple Diagnostics feature which test your Mac for hardware issues and suggests available solutions.

To launch Apple Diagnostics Disconnect all external devices except keyboard, mouse, display, Ethernet connection (if applicable), and connection to power adapter. Make sure that your Mac is on a hard, flat, stable surface with good ventilation. Shut down your Mac. Turn on your Mac, then immediately press and hold the D key on your keyboard. Keep holding until you see a screen asking you to choose your language. When it finished you will see detected errors displayed together with suggested solutions, further moves you can chose from the list.

  • To repeat the test, click ”Run the test again” or press Command and R.
  • For more information, including details about your service and support options, click ”Get started” or press Command and G.
  • To restart your Mac, click Restart or press R.
  • To shut down, click Shut Down or press S.

Video Showing how to fix the MacBook stuck on Apple logo while booting issue:

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About the author:

Tomas Meskauskas

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010. Follow me on Twitter to stay informed about the latest tech news or online security threats. Contact Tomas Meskauskas.

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